Fabien Pinckaers - Slashdot User

Comment Re: You're doing it wrong. (Score 5, Informative) 199

by Fabien Pinckaers on Thursday August 14, 2014 @02:12PM (#47672033) Attached to: Ask Slashdot: Should You Invest In Documentation, Or UX?

We actually have four documentations: developers, community (how to contribute), designers (how to develop theme), users (accountant, crm, point of sale, ecommerce, ...) The first three are stable enough and we will for sure invest in a great documentation. But the latest, the business apps, will evolve a lot in the coming months as they are plenty of areas to improve. My question relates only to the user documentation. For developers and designers, we more or less freeze the api/interfaces.

Comment Long term strategy (Score 1) 1

by Fabien Pinckaers on Thursday August 14, 2014 @02:04PM (#47671953) Attached to: Ask Slashdot: Should You Invest On Documentation Or UX?

I should add that we target a long term strategy. Both documentations and UX project are long term projects, because Odoo has a lot of apps.

Submission + - Ask Slashdot: Should You Invest On Documentation Or UX? 1

Submitted by fpodoo on Thursday August 14, 2014 @12:33PM

fpodoo writes: We are going to launch a new version of Odoo, the open source business apps suite. Once a year we release a new version and all documentations have to be rewritten as the software evolves a lot. It's a huge effort (~1000 pages, 250 apps) and it feels like we are building on quicksands.

I am wondering if it would not be better to invest all our efforts in R&D on improving the user experience and building tools in the product to better help the user. Do you know any complex software that succeeded to avoid a documentation by having improved significantly the usability? As a customer, how would you feel with a very simple product (much simpler than the competition but still a bit complex) that has no documentation?

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