Submission + - Ask Slashdot: Should You Invest On Documentation Or UX? 1
fpodoo writes: We are going to launch a new version of Odoo, the open source business apps suite. Once a year we release a new version and all documentations have to be rewritten as the software evolves a lot. It's a huge effort (~1000 pages, 250 apps) and it feels like we are building on quicksands.
I am wondering if it would not be better to invest all our efforts in R&D on improving the user experience and building tools in the product to better help the user. Do you know any complex software that succeeded to avoid a documentation by having improved significantly the usability? As a customer, how would you feel with a very simple product (much simpler than the competition but still a bit complex) that has no documentation?
I am wondering if it would not be better to invest all our efforts in R&D on improving the user experience and building tools in the product to better help the user. Do you know any complex software that succeeded to avoid a documentation by having improved significantly the usability? As a customer, how would you feel with a very simple product (much simpler than the competition but still a bit complex) that has no documentation?
Long term strategy (Score:1)