Listing Accuracy and Detail (Score 1)

I've noticed with Comcast service, and to a lesser degree the TIVO service, that listing quality can be a major problem.

Say, for example you have the following series subscriptions in order of priority:

1) West Wing - New and First Run Only

2) Sopranos - New and First Run Only

I'll frequently see a new episode of the Sopranos *not* get recorded because a rerun of West Wing was playing, and the DVR couldn't distinguish between the re-run and first-run. Not only that, but my storage will fill with reruns of one show or another.

While this is not entirely under the control of the DVR vendors, it is something that is vital to their customer satisfaction.

And, on another note, the Comcast High Definition DVRs are pieces of junk. I've gone through 4 of them in less than a year, and their software is plagued by numerous bugs that any competent SQA would have caught and refused to let go into a released product. Compared to my Series 1 TiVO that I have had for years, the Comcast box is shameful. I'd can it immediately if it were not the only way to get my HD programs recorded.