Comment Looks like a project issue, not a platform one (Score 5, Insightful) 133
Often ERP upgrade and replacement projects tend to be career ending for CIOs. While this doesn't look to be as major, it sounds like more of the same. From the article, it mentions that they expected to do an OOB implementation and then decided to make custom modifications. So, it sounds like this likely would have failed regardless of the underlying platform due to poor project management, gap analysis, and overall planning.... likely a healthy dose of scope creep in there as well.
I've seen this before elsewhere when someone has the bright idea to replace System A with System B. You find out that System A was highly customized and the switch to System B is like trying to put a square peg in a round hole... so to make it work, you have to customize System B or change your business processes. The end users (stakeholders) generally aren't accommodating to changing processes.