As part of the closed beta, just want to report I've had no issues at all, logging in to play the game. Granted, I didn't attempt on launch day, but it's been pretty decent. I was more upset with the limited playtime (limited to 1 hr) and inability to save anything. Also, a lot of the full game functionality is disable.
Anyway, don't think it's right what EA is doing in terms of banning users posting negative reviews, but I suppose it's their site and they have every right to do as they please. Unfortunately for folks, this means fans of the game have to suck it up and deal with the EA BS, but at least they've finally released a new version of the game after years.
Cheers.