Comment What changed? Money (Score 2) 114
There's nothing recent in terms of user complaints about Windows 11 to warrant Microsoft taking this action. People have been screaming for years about Windows 11's problems, and been answered with silence. It's not like forced Outlook accounts, bloatware, advertisements, telemetry and invasion of privacy, or buggy update after buggy update after buggy update that crashes computers, or destroys files, are new.
So why is Microsoft concerned in 2026 when they weren't in 2025, or 2024, or 2023, etc.?
They're concerned because Dell, and Lenovo, and Asus have all started selling, and advertising, laptops without Windows. Major suppliers are no longer mandating Windows with every PC they sell. It's now an option rather than a requirement. Users can buy a PC without an OS from them now, or even one with, horrors, Linux (specifically Ubuntu).
That's a huge blow to Microsoft's sales pipeline, one that the accountants at Microsoft were quite to notice. They don't care about Youtube videos lambasting the poor quality of Windows 11. They care very much when their retail outlets start defecting to competitors. And they raise questions about it to the board of directors, who have to give them an answer on how Microsoft is going to address it.
This is how they're addressing it. Hanselman wasn't given authority/orders to improve Windows 11 because of consumer complaints. He was given it because the board at Microsoft wants to appease their accountants.