OS/2?? Really?

I too got my mom a Mac Mini. Along with it, I paid the $100 for the Apple 1 to 1 training service. It works for her, since she has an apple store near her home. She can go in every week, and get one on one instruction on how to do pretty much anything she wants to learn how to do, and they're very helpful when she has questions outside of those training sessions. I realize it's not exactly what the OP was asking to do, but it's worked out very well for her, and she's been much happier/productive with the mac than she ever was with her old PC. The amount of questions I've had to field since I did this has been almost non-existent.

I too have a bit of a problem with OOo3. I am currently deployed, and my leadership puts out a newsletter to families back home every month to let them know what we're up to, how we're doing, etc. They write it in word, as some sort of a publication format (not written in publisher, but similar style). These newsletters NEVER format correctly in OOo3. Now this is not really OOo3's fault, so much as microsoft and their propriety, but it still illustrates the existing compatibility problems. I hope this type of thing is fixed in the future, but for now, it just doesn't work for me for everything.