Comment Re:This may be a boon for people locked out. (Score 1) 66
LOL have you worked with the average home PC buyer like ever.
They never wrote down the local unlock code.
They forgot their password. - (This is why they called you initially, or the malware duped them into changing it)
They have no access to their e-mail, someone showed them howto connect Outlook 3 years ago and it has just worked ever since, no they can't even begin to guess at the password, even now their life depends on it.
They have no clue what a passkey or cloud wallet is, they only knew they never needed it before and don't want to did not want to deal with it, they have been "clicking - skip" for 2 years.
So yes, encrypting their data without making it damn clear to them what their key management responsibilities are, or alternatively if you manage the keys for them making sure they understand their identity recovery process before they have to use it, is not doing them any favors.
Like every "normie" I know has been thru at least two Google accounts, and some of assortment of yahoo, hotmail-microsoft, facebook/meta accounts they have to abandon because they lost access.