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Comment VoIP Admin morning (Score 1) 584

1. Greet my manager and co-workers.
2. Grab a drink while checking email and voicemail.
3. Run call center reports for the previous day and track down any problems back to the mass between the keyboard and chair.
4. Check for errors on callpilot, symposium, and the PBX.
5. Read slashdot etc...
6. Then sit around waiting for something to go wrong.

Not always in that order.

Feed Techdirt: Complaints About Anticompetitive Behavior Mask Next-Gen DVDs' Real Problems (techdirt.com)

The next generation of DVD technology -- both the Blu-ray and HD DVD flavors -- haven't received a particularly warm reception from consumers, who look to have little interest in expensive new DVD players that don't offer a lot of easily perceivable benefits. The manufacturers themselves have done plenty to make the technologies unattractive, but now the EU's looking into anticompetitive behavior from the Blu-ray camp, with HD DVD's backers complaining about several studios signing exclusive deals with Blu-ray. This all seems slightly ridiculous. While Blu-ray has taken a larger share of the next-gen DVD market, that market remains tiny. Furthermore, the behavior that's holding back the overall market isn't some studios choosing only to make Blu-ray discs; it's the fundamental problems of a fragmented market with two groups selling a product nobody wants. If the EU is able to craft some sort of penalty or corrective behavior here, it's not going to help the market move forward, and it's not going to magically boost HD DVD sales. Like with the groups' obsession with pointless copy protection, the focus here is somewhere other than it needs to be. HD DVD's problems don't stem from the Blu-ray camp's behavior. They stem from a flawed product and business model, and the focus should be on fixing those.
Businesses

Submission + - The First Thing IT Managers Do in the Morning?

An anonymous reader writes: When I was a wee-little IT Manager, I interviewed for a IT management position at an online CRM provider in San Francisco, a job I certainly was qualified for, at least on paper. One of the interviewer's questions was "What is the first thing you do when you get to work in the morning." I thought saying "Read Slashdot" wouldn't be what he was looking for — so I made up something, I'm sure, equally lame. Needless to say, I didn't get the job. But the question has stuck with me over the years. What do real IT and MIS managers do when they walk in to the office in the morning? What web sites or tools do they look at or use the first thing? Tell me. And remember, this is for posterity, so be honest.

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