1. Greet my manager and co-workers.
2. Grab a drink while checking email and voicemail.
3. Run call center reports for the previous day and track down any problems back to the mass between the keyboard and chair.
4. Check for errors on callpilot, symposium, and the PBX.
5. Read slashdot etc...
6. Then sit around waiting for something to go wrong.

Not always in that order.