Comment How about a Help Desk Appreciation day? (Score 1) 320
Granted, Sysadmins do a hell of a lot, and deservingly should have their own day. But most of you guys are in the background, making sure everything runs smoothly (and when they don't, my sympathies.) However, no one appreciates the Help Desk guy. NO ONE. Users only call because something is wrong. If it's not something that we can solve (and believe me, we handle a ton of issues that you'll never see), we have to go to the next level (Sysadmins in my company.) Sysadmins don't appreciate us because we've always bothering them with problems. We wouldn't be bothering you if they weren't legitimate!
We are expected to always answer the phone with a smile since we're the "happy shiny face of IT." We're also the first ones that employees (execs to mail boys) scream at when something isn't working. Whether it's an ID10T error or a legitimate system problem. We're the ones who have to answer the phones from half the company when one person opens a virus.
We are universally loathed. We are paid crap.
Come to think of it, I don't want a Help Desk Appreciation Day, I just want a hug.
We are expected to always answer the phone with a smile since we're the "happy shiny face of IT." We're also the first ones that employees (execs to mail boys) scream at when something isn't working. Whether it's an ID10T error or a legitimate system problem. We're the ones who have to answer the phones from half the company when one person opens a virus.
We are universally loathed. We are paid crap.
Come to think of it, I don't want a Help Desk Appreciation Day, I just want a hug.
