ATS (Academic Technology Services) at MSU may have policies, such as approving bulk emails, and as such, once the student representative became aware of procedures necessary to approve a large emailing, she should not continue to claim ignorance, but ask what she needs to do at this point. ATS needs to better define spam on their part. The email is well constructed and is legitimately asking for an opinion to whether or not the academic calendar should be changed. This is an issue that affects students, staff and the surrounding community. MSU has overreacted to this incident, and as I understand it the general reaction from staff was positive and an inquiry for more information on the issue.