Rather frequently in recent years couple prevalent scams have popped up.
The first is someone who has access to a property, like an AirB&B, lists/shows it as a rental and takes application fees, holding fees and initial deposits from people. Then disappears.
The second is someone takes the pictures/ad copy and lists the unit separately at a lower price, then has folks use payment services to send them money. I watermark my ad pics to increase the friction of doing this.
There have been instances of an owner showing up to their property with unknown strangers with moving trucks demanding keys to "their" apartment!
The caution we give in landlord forums to tenants is to meet with the actual person at the unit, be sure they have access/keys, do not send money without corroborating ownership/authenticity. An AI tour might be a complete scam. One benefit as a smaller scope is wanting to meet tenants to initially screen them, get a feel for what type of people they are, their responsibility level, etc. Forming that rapport also enables mutual respect.
That said, I'd love an AI receptionist. Yes please. I can still provide the human touch (touched base with all tenants today regarding parking for a blizzard).
But please be careful and warn folks of scams and discourage processes that obscure validity.