Comment Re:How does one become a new customer? (Score 1) 55
If your phone is your only internet access, you have problems that aren't T-Mobile's fault.
I don't disagree in spirit, but not everyone is a middle-class geek. Per the 2024 US ACS, one in seven US households lacked access to a PC at home. And the "have-nots" here are disproportionately members of various under-served demographics (young, old, poor, uneducated, minority).
Here's where it gets crazy, though - Only one in three Gen-Z'ers have (not lack) home access to a PC - And they largely don't want one.
Assuming everyone can just do it from another device is chasing a trend that's already peaked and started to reverse.