Comment Re:that's too much money (Score 1) 59
Roku's integration with subscription services is a disaster. Of the 3 subscriptions to streaming services that I've purchased through Roku, every single one has had major problems.
One deauthed me and I was never able to log back in. Roku said I had a subscription, the streaming service claimed I did not. Had to get a refunded and purchase through the streaming service.
One refused to cancel after I was done. Roku claimed that I didn't purchase it through them, even though I could prove I did easily with the billing statements.
One charged me twice what the streaming service's rate was. I contacted Roku to be told I had been placed on an upgraded plan, even though that wasn't what I ordered. I sent them the pdf receipt to prove it. They finally fixed it and 'refunded' the money.
They are a disaster.
One deauthed me and I was never able to log back in. Roku said I had a subscription, the streaming service claimed I did not. Had to get a refunded and purchase through the streaming service.
One refused to cancel after I was done. Roku claimed that I didn't purchase it through them, even though I could prove I did easily with the billing statements.
One charged me twice what the streaming service's rate was. I contacted Roku to be told I had been placed on an upgraded plan, even though that wasn't what I ordered. I sent them the pdf receipt to prove it. They finally fixed it and 'refunded' the money.
They are a disaster.