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Comment Text messaging (Score 1) 1008

My job involves being on call and servers sending me text messages to alert me of problems, but my company having migrated (years ago) from 128-character pagers, still has a 128-character limit on the text messages being send out of the central messaging server. So when I get paged the damn thing splits longer messages into two so it's like "message from blah blah error shows database is down on server a" and the next message concludes the error "bcdef at 2007-05-27 08:10am problem ticket 1728374" As if anybody still carries a freakin' 128-character pager! And it's an enterprise-wide messaging service, so they can not change it until every single person has upgraded their pager. And of course we have some curmudgeon writing mainframe cobol in a basement somewhere who won't give up his 1980 style pager. Not to mention the company spending 2x $ because nearly every alert is split into two messages.

And then comes the cheap ass cell phones that they get (have to choose the "Free" model for most people).. It had a default screen-saver (god only knows why a LCD screen needs to be saved) but the timeout on it was 10 seconds. That timeout could not be changed, nor could the screensaver be disabled. So I ended up having to type the problem ticket number into my PC with one hand and hitting a button on the cell phone every few seconds with my other hand (laptop, no 10-key). I accidentally dropped this POS in the toilet.. It's disturbing how much the technology impedes my ability to do my job well or react quickly.

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