Dammit, I was really close to clicking the buy button for a dual monitor desktop running their pop-whatever version of linux. This was based on their (perceived by me) reputation of being a no-nonsense and very helpful customer support system provider.
Well, they just threw all that in the trash bin for me. I don't give a FUCKING SHIT about broken robots. System76, you just lost all the credibility you had for me. I'll be finding my next Linux system from somewhere else. Zareason is looking good right now. System76, you've dug a very deep hole you're going to have a long crawl out of before you can have any hope of gaining my respect as a serious player in this game again.