Mike writes "If you buy a Kindle and some Kindle ebooks from Amazon, be careful of returning items. Amazon decided that one person had returned too many things, so they suspended his Amazon account, which meant that he could no longer buy any Kindle books, and any Kindle subscriptions he's paid for stop working. After some phone calls, Amazon granted him a one-time exception and reactivated his account again." Take this with as much salt as you'd like.

pkluss noted Kevin Turner, COO of Microsoft making the proclamation that "Vista today, post-Service Pack 2, which is now in the marketplace, is the safest, most reliable OS we've ever built. It's also the most secure OS on the planet, including Linux and open source and Apple Leopard. It's the safest and most secure OS on the planet today."

Massively is running a story that looks into the status of the sci-fi MMO genre, and why such games have had a tendency to struggle over the years. Quoting: "Fantasy alone carries with it assumptions based in our own history, a romanticized version of the middle ages where knights were good guys and smart people with beards could cast spells. Preconceived notions in sci-fi are far less cast in our collective memory. While stories that predict the future are surely as ancient as the myths describing the past, sci-fi itself didn't really ingrain itself into our culture until the 1800s, with H.G. Wells' stories and other writers at the cusp of the Industrial Revolution. ... Compounding the lack of specificity in setting is the tendency of sci-fi games to overwhelm players with skills and rule sets they initially don't understand and eventually don't need."

Valve's Gabe Newell gave the keynote address at this year's Design, Innovate, Communicate, Entertain (DICE) Summit about the cost of games, the effect of piracy, and how to reach new players. Valve undertook an experiment recently to test how price affected the sales of their popular survival-horror FPS, Left 4 Dead. They Reduced the price by 50% on Steam, which "resulted in a 3000% increase in sales of the game, posting overall sales that beat the title's original launch performance." They also tested various other price drops over the holidays, seeing spikes in sales that corresponded well to the size of the discount. This will undoubtedly add to the speculation that game prices have risen too high for the current economic climate. G4TV ran a live blog of Newell's presentation, providing a few more details.

An anonymous reader writes "'President-elect Barack Obama, as part of the effort to revive the economy, has proposed a massive effort to modernize health care by making all health records standardized and electronic.' The plan includes having all conventional records converted to digital within 5 years. Independent studies are fixing this cost somewhere in the range of $75 to $100 Billion, with most of the money going to paying and training technical staff to work on the conversion. Early government estimates are showing 212,000 jobs could be created by this plan."

An anonymous reader writes "Randall Stross has just published a sobering article in The New York Times about how the four major US wireless carriers don't want anyone to know the actual cost structure of text message services to avoid public outrage over the doubling of a-la-carte per-message fees over the last three years. The truth is that text messages are 'stowaways' inside the control channel — bandwidth that is there whether it is used for texting or not — and 160 bytes per message is a tiny amount of data to store-and-forward over tower-to-tower landlines. In essence it costs carriers practically nothing to transmit even trillions of text messages. When text usage goes up, the carriers don't even have to install new infrastructure as long as it is proportional to voice usage. This makes me dream of the day when there is real competition in the wireless industry, not this gang-of-four oligopoly."

Yesterday Sony launched the open beta for PlayStation Home, the virtual world designed for PlayStation Network community members. Eurogamer has an in-depth look at the features of Home. They point out some glaring weaknesses, such as a poor communication system, a flawed business model, and the inability to form groups without entering games, something the recently revamped Xbox interface does better. "It's not alienating, it's easy to identify with, and the socialising and advertising are entirely in context. But you're left pondering the inevitable question: why would you want to spend any time here?" Home's debut to the public saw a few typical launch-day problems, but Sony was quick to address them and get things back on track. Gizmodo has some screenshots and basic information available.