Comment AI makes mistakes (Score 1) 34
I realize all AI is not the same, and I realize my personal experience doesn't count for much. However, today I went to a dental appointment that I had made over the phone with an AI answering system. It's the first time I've made an appointment that way. When I arrived at the dental clinic, I discovered that there was no appointment scheduled for me. Since AI answers Comfort Dental's phone, I would have had no way to confirm the appointment, even if I had thought to do so.
It's noteworthy that the staff at the clinic defended their appointment-making method. They said there are pros and cons with AI, and my experience was just a little con.