Comment Try Zendesk (Score 1) 2
Hi Asila,
Disclaimer: I'm involved in Zendesk. Naturally, I think you should take it for a spin, trying it out is free.
People give us good feed back for being simple and versatile. We have a REST API and you can submit tickets via HTML form or email. We cover your requirements, I think the only one that we don't support is distinct brands for distinct customer groups (or organisations as we call them).
Try it out and contact support if there's anything we can do for you.
Good luck (or enjoy, rather..).
Disclaimer: I'm involved in Zendesk. Naturally, I think you should take it for a spin, trying it out is free.
People give us good feed back for being simple and versatile. We have a REST API and you can submit tickets via HTML form or email. We cover your requirements, I think the only one that we don't support is distinct brands for distinct customer groups (or organisations as we call them).
Try it out and contact support if there's anything we can do for you.
Good luck (or enjoy, rather..).
