Comment Re: I initially dismissed the idea of agents (Score 1) 52
I think that remains accurate, but it depends on the domain.
Search had always been free form text input, and that extends to this, open ended interaction with impossibly large dataset to browse and impossibly many things to request. Places based on text interaction are places where LLM have a good chance of having a large role.
However, this isn't the total world. For example, LLM will only be as good at taking an order as a drive through speaker. I greatly appreciate managing an order through an app or kiosk, where I can more quickly peruse options in detail, more quickly knowing what's in it, price, calories, etc. Maybe an LLM option when you know generally what you want to fill out the order then a UI to tweak details.
Tons of UIs are more than some compromise for helping a computer be a consolation prize for not bothering to have a human handle a request.
Lots of AI companies seem to be forgetting this and imagining that devices that are just microphones and speakers will take over, but they are incorrect in many cases.