So... what this study is telling me is that, if I want my phones to be considered reliable, I can just create a mobile operating system that's so confusing and has so many software problems, that any hardware calls I DO get will be dwarfed by the sheer quantity of calls from people stymied by crashing programs and bad interface designs, and will therefore have a lower percentage of hardware-related calls. I suppose it's too much to ask for something like support calls per thousand units sold, broken down by problem type?
And yes, the actual article uses percent of support calls made as the sole deciding factor to rank which platform is most unreliable. I'm beginning to understand why nobody reads the articles here... you really aren't missing much.
Only application that I can figure for this being anywhere remotely useful would be to use vehicles as generators when grid power is out
There was a documentary about this on NHK (Japanese broadcaster)... In the aftermath of the disaster in Japan, some of the victims were using electric cars as portable generators to power chargers for cell phones so that people could call home. There was even some kind of ad hoc relief organization set up around people bringing in EVs from outside in order to do this.
Mitsubishi has also released a device for its iMiev vehicle that allows homes to use power from the car. Nissan's Leaf also got a lot of press coverage because of a similar adapter they were developing (may be out now, I don't remember) - supposedly an electric vehicle at full charge can power a Japanese home for an entire day (including nonessentials like TV). This is also getting a lot of attention due to the power crises in Japan; the car can be used as a power source during peak hours and recharge while off-peak. Not sure how smart that is for battery life, though, nor do I know how they deal with the grid issues you mentioned. I imagine it would be similar to using a home solar panel as a supplemental source, which is becoming more common in Japan. Again, not sure what they do to interface with the grid, but I know they can sell power back to the grid as well as use it for themselves.
-- Joren
And it should be the law: If you use the word `paradigm' without knowing what the dictionary says it means, you go to jail. No exceptions. -- David Jones