I'm twenty and still remember how to use MEMMAKER. Oh the joys of 640k.
I use the command prompt similar to yourself as well. And because of that usage, Winkey+R, notepad or calc or iexplore has become muscle memory.
I've had some shitty experiences with Aliant employees as I'm from Halifax, but nothing that would drive me that far. Christ.
Consultants are mystical people who ask a company for a number and then give it back to them.