Comment Not surprised (Score 1) 92
When I had finally received it four months later, I found that the UP 3 had tons of problems. The biggest one was bluetooth syncing. It was supposed to constantly be sending data to the phone through bluetooth. But, the bluetooth connection failed multiple times a day. When it would fail, I would have to repair the band.
Also, the initial marketing for the UP 3 was heavy on the heart rate monitoring feature. It seemed based on the advertising that I could use the band to track my heart rate during the workout. But when the band shipped, it would only track resting heart rate while you slept.
Finally, the band just died. Customer service was terrible. Long waits on the phone, to hear them tell me they weren't authorized to send me a replacement. If that wasn't enough, was that in the midst of all of these UP 3 problems, Jawbone announced the UP 4 shipping soon. No discounts for the UP 3 users dealing with all the crap. On top of that, the UP 4 just seemed silly, with the only new addition being that could be used to make American Express (and only American Express) payments.
So I'm not surprised at all to see them fail. And given the track record with this CEO, I would strongly recommend against investing in any of his future projects.