Comment Professionalism? (Score 1) 523
Although it's certainly true that many open source projects lack any direction/organization, plenty of big name commercial products have the same issues.
Just from semi-recent personal experience I can vouch for Matrix One and Blue Martini. Both of them cater to huge corporations, and both of them are absolutely horrible (in my humble opinoin, of course). Incomplete documentation coupled with extremely poor design and preformance more than overshadow any mythical support you might expect to get from a commercial product purchase.
At least when you find out you've got nothng to work with using an open source solution you don't have to fight against the business people who invested millions in the purchase of a lackluster commercial product.
If you can get what you pay for, then commercial solutions can be the right way to go, but there is no clear line between commercial and open source as far as quality is concerned.
Just from semi-recent personal experience I can vouch for Matrix One and Blue Martini. Both of them cater to huge corporations, and both of them are absolutely horrible (in my humble opinoin, of course). Incomplete documentation coupled with extremely poor design and preformance more than overshadow any mythical support you might expect to get from a commercial product purchase.
At least when you find out you've got nothng to work with using an open source solution you don't have to fight against the business people who invested millions in the purchase of a lackluster commercial product.
If you can get what you pay for, then commercial solutions can be the right way to go, but there is no clear line between commercial and open source as far as quality is concerned.
