Re:Overreaction (Score 1)

The AU Government has rules that require it to have a percentage (I don't remember the figure, but it's around 40%) of its business able to be conducted online. If it implements this, it gets its quota. The ATO isn't in the business of making things easier for taxpayers. It's in the business of complying with cross-government rules on how much of its business is done online. As for your comments that: "Equivalent applications could be written in Java, or (preferably) could be completely web based. Both of these options would work for all users. Neither of these options would be more expensive. What happened is very simple. The government hired a company that poorly engineered their software. You are right, it probably doesn't matter to 90% of the people. But don't pretend it would have been harder or more expensive to do it right and have it work for 100% of people." Simple - you have no clue how things work in the Tax Office.