First I want to say that Twitter has done a good job improving its reporting system. So thanks for them for that.
But I'd like to point out that the articles produced by Ars Technica cannot be trusted as a source in this matter. For example this Slashdot news item links to an article full of errors about the reasons Twitter has done this. The "vast harassment campaign" they're talking about is #Gamergate which is a reaction on behalf of gamers (aka. people who play computer and video games regularly) to a corrupt games journalism and other problems in games industry such as collusion, and censorship,.. not to mention the favoritism, cronyism and nepotism related issues.
Ars Technica writer Ben Kutchera has been accused of some really unethical things by the people who support #Gamergate. Kutchera for example is known to have taken part in journalistic collusion (Google GameJournoPro mailing list). He is also known for trying to tone police writers from other news outlets to write stuff from the same perspective as their clique did. And pressuring head of Escapist Magazine to censorship conversation about certain issues and especially things they didn't like. Like for example, people who criticise Anita Sarkeesian's extremist views. Mr. Kutchera was paying money for a developer through Patreon, and presumably was expecting this developer to give him exclusive interviews and stuff like that. Resulting both getting money and fame. And the proof of him doing all this is out there. And he is not the only one doing these things.
http://wiki.gamergate.me/index...
http://wiki.gamergate.me/index...
Trying to avoid the talk about the corruption and GameJournoPro list, writers like Mr. Kuchera and the rest of the accused people from Polygon, Kotaku, Gamasutra, Ars, RPS, etc. have been opposing #Gamergate. They've actively been trying to derail the conversation by accusing pro-#GamerGate of some of the most depressing stuff I've ever read on-line. Ars Technica as a whole has either failed to understand everything related to the social phenomenon currently on-going (which they should understand, if I may add), or they know exactly what is going on and they're playing fools on purpose.
The "Chat Logs" in question were released by person who happens to be one of the people accused of cronyism and being professional victim by pro-#GamerGate people. And the evidence supporting these claims this is also out there if you Google it. Those pieces make a stronger case than the cherry-picked or out of context "Chat Logs" that support the other point of view in this matter.
It just blows my mind when person (or people this person knows), visit anonymous image boards (without understanding how they work), write bad stuff about themselves (which can be traced back to themselves), and then go to their Twitter accounts and blogs with the screenshots they just took of their own messages, and shout "Look! Here's evidence of how bad these people on this board are". And that's even more mind boggling is how journalistic outlets like Ars Technica without verifying person's story or listening to both parties in question, write articles about the person as the harassed underdog who is desperately in need of some more Patreon money or Kickstarter funding.
#GamerGate is just a hash tag like any other. Any one can go on-line and take part in it. Any one can go and do what they want with it. I'm sure that harassment has happened, release of private information has happened, and some other bad stuff has happened. And both the anti-#GamerGate, the trolls, and pro-#GamerGate have done it. And it's good that Twitter offers better tools for people to combat against this bad behaviour. And I also hope that they have a system in place against people who are abusing the report system.
However it is wrong for Ars Technica to make an article were they commit multiple logical fallacies, use unverified & untrustworthy sources to back them up, and do other stuff. But the most critical part of this Slashdot news item I want to address using a Youtube video. Ars Technica wrote that "Chat logs recently revealed how Twitter is used by small groups to create vast harassment campaigns, thanks to sock puppet account and relative anonymity". Here are the persons who are part of the so called "harassment campaign", who are the "sock puppets" and "relatively" anonymous people:
https://www.youtube.com/watch?...
https://www.youtube.com/watch?...
https://www.youtube.com/watch?...
People who don't know what #GamerGate is should watch this:
https://www.youtube.com/watch?...