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Hardware

Submission + - Lessons in Hardware/OS Troubleshooting (itexpertvoice.com)

Submitted by
Esther Schindler
Esther Schindler writes: "We like to imagine that every OS installation will work just as well as the vendor or open source community promises. When things don’t work out, identifying and remedying the case of failure can be time consuming and frustrating. This lesson in how to determine why Windows 7 didn’t install may help you troubleshoot a problem of your own — and save you from a Lost Weekend.

Maybe you'll find this useful all on its own. But the real key here is that the author is Ed Tittel — who's written over 100 books. If this hardware geek spends days solving a CPU-meets-Windows 7 problem, what chances do mere mortals have?"
Government

Submission + - Crowdsourcing the Department of Public Works (oreilly.com)

Submitted by blackbearnh
blackbearnh writes: Usually, Gov 2.0 deals mainly with outward transparency of government to the citizens. But SeeClickFix is trying to drive data in the other direction, letting citizens report and track neighborhood problems as mundane as potholes, and as serious as drug dealers. In a recent interview, co-founder Jeff Blasius talked about how cities such as New Haven and Tucson are using SeeClickFix to involve their citizens in identifying and fixing problems with city infrastructure. "We have thousands of potholes fixed across the country, thousands of pieces of graffiti repaired, streetlights turned on, catch basins cleared, all of that basic, broken-windows kind of stuff. We've seen neighborhood groups form based around issues reported on the site. We've seen people get new streetlights for their neighborhood, pedestrian improvements in many different cities, and all-terrain vehicles taken off of city streets. There was also one case of an arrest. The New Haven Police Department attributed initial reports on SeeClickFix to a sting operation that led to an arrest of two drug dealers selling heroin in front of a grammar school."

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A successful [software] tool is one that was used to do something undreamed of by its author. -- S. C. Johnson

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