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Comment Re:Ivermectin is better (Score 0) 209

I'm friends with a couple who took their 6 year old daughter to go live in a country with malaria endemic for a year. Docs put the kid on ivermectin for the whole time. Zero side effects. I don't get what the big deal was with this during covid. Does it work for covid? No. Does it hurt anything? Also no. Why did anyone care?

Someone in my local hospital dying of covid wanted to take horse dewormer. Hospital wouldn't let them. It went to court, and the patient lost. Guess what? They still died.

I think covid caused mental illness, on every side of these arguments.

Comment Re:Customer Rights (Score 3, Insightful) 148

The question comes down to, do they give the AI the tools to actually fix your problem?

I did multiple rounds of trying to get T-Mobile's Indian customer support to fix a problem, and by the end, I realized they didn't even have the ability to do what needed to be done. I had to file a report with the FCC, and then someone from T-Mobile US HQ called me and fixed the problem. I felt really sorry for the Indian call center as that must be really frustrating.

On the flip side, my kid's Roblox account got hacked, stolen, and sold. Their AI customer support bot got it recovered and fixed in minutes. It had the tools to fix the problem. I was really impressed.

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