Except they still do it. That was just a glaring example that sprang to mind.
Another example more recently is going around in circles trying to find out how to change some setting because the "AI" (Google, Bing, whatever) pulls instructions from two years ago and the UI has completely changed since then. Or maybe it just made up UI features that never existed.
Oh yeah, and then there was Copilot recently, I asked it to suggest an app which would do something, it told me there were two free Microsoft apps which would do it, I downloaded them, neither would do it, I told it that and it basically said "Oh, sorry, I made that up."