Comment Moving fast and abandonning your customers (Score 2) 155
The move fast and break things attitude of the computer industry is just about acceptable for short lived devices but when it comes to the infrastructure of the house we have expectations that things we last a bit more than a few years. The smart home device makers haven't realised they need to support their products for decades and not surprisingly people are dropping them and returning to products designed to last longer. The cost of installation is a big part of home costs.