Comment More or a process problem than a tool problem (Score 1) 189
You write that you use Scrum with a kanban board, and a single list of bugs. How do you manage the list?
I don't think the problem here is necessarily the tools, but might be the process. Do you ever groom the backlog/bug list? How do you prioritise your bugs? You may wish to look a bit on the team culture and think carefully about how you are dealing with older tickets.
It also sounds like you are building up a debt of bugs, which isn't necessarily the end of the world, but you may want to ensure that you triage and process the bugs in some form.
I don't think the problem here is necessarily the tools, but might be the process. Do you ever groom the backlog/bug list? How do you prioritise your bugs? You may wish to look a bit on the team culture and think carefully about how you are dealing with older tickets.
It also sounds like you are building up a debt of bugs, which isn't necessarily the end of the world, but you may want to ensure that you triage and process the bugs in some form.
