It may be illegal in the US as well
Just like warrantless wiretapping...oh wait!
An iPad would have autocorrected that.
Yes but the autocorrected version would have been
some asses that he hasn't thought of
keyboard would be a most manly
I'm 2,500 miles and two time zones away, so I can't exactly troubleshoot things from here
Assuming the problem that needs to be troubleshot isn't network related
In no particular order of preference
Techinline Remote Desktop
CrossLoop (I hadn't heard of this one before searching just now but it looks interesting)
There are a lot of remote support options. Some good ones are even free.
My personal suggestion is Splashtop. It isn't a remote support tool but it has client's for Windows, Mac, Android, iOS, and BB 10/PlayBook OS2 so you could log into your mother's PC from your tablet and fix what needs fixing. It's also a one time cost opposed to a subscription.
At some point your mother will need to do something the tablet cannot do. You can still get an inexpensive tablet for her.
some ases that he hasn't thought of
keyboard would be amost mandatory
Let me guess. You either typed this response on a tablet screen or a Bluetooth keyboard.
Those who can't write, write manuals.