Obligatory xkcd

My experience does not agree with your hunch. We've been running an open hot spot on a DSL connection for years. The phone company has known that we are doing that for a long time and their only concern is that they don't want to provide tech support our network (fair enough, I don't want them supporting my network either). The only thing that has happened with that connection over the years is that it has gotten faster and cheaper.

Interestingly enough, that's why I make a point of buying furniture that's slightly uncomfortable rather than the cushy sofas, to get people to stand up now and then and maybe wander back to the counter for another drink or eye the bakery case. Some other shops do the same thing with music that's slightly too loud, bad lighting, or keeping the place too cold. Once upon a time there was a coffee shop not that far from where I live that I'd go to. It was definitely a local youth hangout, but the owner kept the heat off, bad lighting, uncomfortable furniture. He didn't buy coffee from me, but he got good stuff and his staff knew what it was doing behind the bar. The place was always packed and did good business, but one day the owner decided to move back to his home town and sold the place to his employees. They sat down and rather than leave a good thing alone, thought it would be cool if they made it like the coffee house on Friends. They put light bulbs in the fixtures, turned on the heat, brought in the cushy furniture. The place was still always packed, but nobody ever got up to buy another drink and they were out of business in less than a year. I still miss them. None of the other half dozen or so coffee shops that have gone into that location since have been anywhere near as good in terms of serving a delicious drink. That said, I love my customers who stick around all day. They bring their out of town guests, have their meetings at my shop, and are really some of my best word of mouth advertisers.

You must work for a phone company as they have tried to tell me the same thing, but the typical high volume use here is a guy doing video conferencing with his girlfriend, a girl playing some game on Facebook, someone else on youtube, a real estate agent uploading photos, others doing light web browsing/email/IM, in addition to the business use traffic. DSL plans around here are more than enough to handle peak usage and most of the time it's much lower. I just don't see a dozen people all trying to torrent half of the Pirate Bay. A DSL connection is all my shop has and nobody has yet complained about that. It works just fine. Then again, for places with heavier users, going with lower bandwidth could be a gentle way of making the problem self-correcting as the people who are only there for the network will find it not very useful and move on while it doesn't really affect the people who use it as the nice convenience that it's intended as.

Right. I provided a breakdown in the first paragraph of what they're paying and it's mainly a one time expense that's insignificant when split among purchases (the AP, though some ISPs are starting to include that with service now) and an ongoing expense that the business would be paying if they offered the service or not (Internet access). There's nothing magical about the accounting, it just really doesn't cost that much. Now, if you start adding fancy features like receipt access codes, registration before login, and the like, the costs get larger but a shop that's just using a COTS wireless router and throwing it out there, my breakdown is accurate. Here's the real test for you. Have prices gone down at the shops that are no longer offering the service? I doubt it, just as there was generally no price bump to go along with introducing the service in the first place.

I run a coffee roasting operation and do some consulting for other coffee firms so I can tell you that in a lot of cases it isn't. What are the costs here? There's the cost of Internet access, which the business would have been paying anyway because they're using it to order from some suppliers, check bank account balances, and so on. There's the cost of a wireless router, but that's a pretty cheap one time cost that amortizes to 0. There's the cost of the electricity needed to run the router, but if that's significant on a per-cup-of-coffee basis that shop has bigger problems than wifi moochers.

The trade journals have been covering this trend for a while, but wifi is really just a convenient scapegoat for the real problem of a lack of customer engagement on the part of staff. While wifi might bring in a different demographic of moocher, this isn't really a new problem. Some years back I went into another coffee shop, ordered my single espresso, a large coffee, and some food, then found no indoor seating available at all. The seating area had been completely taken over by students. You'd see even at the largest tables, one student with their stuff spread all over it. I was later in a meeting with the owner of that shop and I told him about this. I also told him about my customers who also like to take over a big table and spread things out, but when the place gets busy, they pack up and move to a smaller table. He was impressed as his customers never thought to do that. This was a place that didn't offer wifi at the time, but it was the same problem with the same solution. Get to know your customers and when seating starts getting scarce, get out from behind the bar and suggest to the person using the largest table that he could move to a smaller table so the family of 4 that just came in can sit together, introduce customers to each other and ask if they'd mind sharing a table, things like that.

My policy on wifi is the same as when I put it in (and customers know this policy). It's free, it's open, but if it starts causing problems I'll get rid of it. So far it's been beneficial. Customers who spend a lot of time in the shop (but keep buying things while they're there) are there longer (and buying more) because they no longer have to run home just to check email. It's brought in more customers. It's also made it easier for me to make certain workflows data-aware (for example, the computer in the roasting area communicating with a database keeps inventory figures current and makes the roasting log both more detailed and easier to use, see my homepage for more details) without running ugly cables all over the place. That said, the coffee market in many major American cities is such that some independent shops can afford to pick their customers and if your customers think you have the best coffee in town, they'll be willing to deal with the minor inconvenience of lacking access, or rather, instead of laptops, they'll be on their cell phones. Personally, I'd rather have the laptops, but then again, my customers talk to each other.

Or if you prefer to shoot your oil mutants:

http://www.kongregate.com/games/larsiusprime/super-energy-apocalypse-recycled

Go ahead, use the konami code.

Update: The Mac download is now also available. It might seem odd that the Mac version is the one that got released last since it's what I use every day at the coffee roaster, but people were asking for the Windows build. Incidentally, Windows is the most time consuming platform to build this on because QtSql or a PostgreSQL driver plugin needs to be compiled. Does anybody know why this doesn't just work out of the box like the Mac release of Qt does?

I don't know what they charge for overdraft. My usual pattern was to just make sure I had enough in the account to cover automatic insurance payments and put everything else on the credit card (for the points, balance paid in full to avoid interest). Maybe that's the problem. I wasn't generating enough fees for them so they needed to come up with a fee for nothing to make sure that I was. One of the bank employees told me that this was done to get money going into the bank, but at least in my case it had the opposite effect. I'd been meaning to get rid of them since they closed the branch that was a couple blocks away from where I worked, but this provided the push I needed to switch those automatic payments over and get rid of TCF.

Anecdotally, I've seen people who did not start out with math anxiety but developed that later and observed a decline in counting skills. For example, my sister jokes that she forgot how to count after taking calculus. I'd say there's a pretty good chance that this really is causal, but of course further studies would be required to confirm that.

That only happens if you somehow come back from a planet while wearing red.

I suspect there are more than a few exorcists on /. who could devise some way of lifting that curse. Of course, the curse is borne by choice.