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Comment Depends on the position (Score 1) 321

For a level 1-2 support position, metrics should probably be focused on how efficiently tickets are resolved. Once you get into administrative functions and management, those positions should be the ones focusing on increasing stability and reducing the amount of tickets submitted in the first place. Hopefully your managers and administrators are being assessed for their success in those areas, just as the junior staff are being assessed for how efficiently they can process the issues.

Comment Why is twitter hate so cool around /. (Score 5, Insightful) 160

You guys have been calling twitter a fad for at least two years, meanwhile families, businesses, celebrities and politicians have been flocking to it in droves and using it extremely successfully. For example, Dell.

Also, I see a lot of "what does Twitter really do??" posts. Either these posters are simply being obtuse or /. IQ's have plummeted recently.

Comment Re:May cost thousands? (Score 5, Funny) 366

Having become so accustomed to hearing the term "millions", "billions" and, more recently "trillions" used to describe public spending, I had to look up this strange word "thousands". Apparently, it represents something akin to like .0001 percent of a trillion dollars. I had no idea such antiquated amounts of money were still spent in the public sector. I thought you couldn't even get a toilet seat for under a million...

Comment Re:This will come up (Score 4, Insightful) 317

If you think that you are not a criminal, it is for one of three reasons:

1 - You are a criminal and you know it, but you haven't been caught yet, so you haven't been publicly labeled as such or

2 - You are ignorant of laws that criminalize things you do (and there are oh so many laws) or

3 - They haven't passed a law against what you enjoy doing yet.

There are libraries, Neo, endless libraries to hold all of our laws. We, as private citizens, are overrun with laws that examine our personal lives and behavior and make criminals of us all. All the State need do is to shine their spotlight on your life and soon enough you too will find yourself a "criminal".

So you might not want to be so quick to suggest capital punishment for all of those who run afoul of the government. Just sayin.

Comment Re:SOX has created jobs, just sucky ones (Score 4, Insightful) 368

While I agree that this has happened to some extent, it describes what is happening at fly-by-night "audit firms" and other shady outfits far more than it does at the established accounting and consulting firms, who are drawing on staff that have long worked with projects involving government regulation and really have minimal need to create any kind of 'new breed'.

What I don't get is how TFA can say:

"have acted more for theatrical purposes rather than any legitimate reason. Basically, all they've done is create new reporting requirements that do little to nothing to either prevent fraud or clarify a company's actual financial position."

There have always been audits. The effectiveness of audits to uncover fraud and clarify financial positions has never been questioned (unless the firm conducting the audit was corrupt). The only difference now with SOX is which companies are subject to audit. Saying that audits dont prevent fraud or provide clearer views of finances is a fairly absurd accusation.

After all, these same companies are conducting similar audits during mergers and acquisitions. What's good for the goose...

Comment Re:Misses the point! (Score 4, Insightful) 368

Astounding how we, as a country, can have comments like the ones in this thread, and like the ones in TFA, that continue to stand up for deregulation of the financial markets, having less accountability, requiring less transparency, while the entire system is collapsing precisely because of a lack or regulation, accountability, and transparency.

You all are standing in the lobby of a skyscraper that is collapsing, preaching to the screaming people who are frantically running out the doors that 'this is exactly why we should enforce less standards when we build skyscrapers!' Everyone is looking at you like you are the retarded maniac that you probably are.

*Gasp* an internal control audit, you say!? Why, that doesn't make any sense... that a publically traded company (whose business model relies on their business partners, who are private companies, remaining financially solvent) should require those private companies to attain attestation to the effectiveness of their own internal controls? How dare they. That just sounds, so... so...

Responsible!

Music

Submission + - The New Da Vinci Code? (discovery.com)

apok04 writes: For those that can't get enough Da Vinci conspiracy stories, Discovery News reports that Giovanni Maria Pala, an Italian musician and computer technician has discovered new meaning in Da Vinci's "The Last Supper". In a book (Google Translation) due to be released today in Italy, Pala describes how he discovered a "hymn to God" composed of the hands and bread loaves in the famous painting. When he first played the notes, they sounded terrible. It wasn't until he realized that they should be played right to left (a common Da Vinci writing style) that they sounded "like a requiem". In addition to the music, Pala found what appears to be a sentence written in ancient Hebrew: "bo nezer usbi," which means "with Him consecration and glory."
Sci-Fi

Submission + - Former Governor Hosts UFO Talks (cnn.com)

loteck writes: From CNN: "Former Arizona Governor Fife Symington will be moderating a November 12 event at the National Press Club where he will discuss the Phoenix Lights incident. He says he will be joined by 14 former high-ranking military and government officials from seven countries who will share evidence from what they call their own UFO experiences and investigations."

Symington claims to have "witnessed a massive delta-shaped, craft silently navigate over Squaw Peak, a mountain range in Phoenix, Arizona" that was, according to him, witnessed by "hundreds if not thousands" of people in Arizona. There is no shortage of speculation on the Phoenix Lights incident online.

Communications

Submission + - Verizon FiOS burns down customers home (tekwasp.com) 1

spotplace writes: Verizon is unhappy because they're not getting enough attention from the media, so they decided to spice things up a little bit, this time burning down a customers home during a FiOS installation. Now, this is no big deal, accidents happen, right? Unfortunately for Verizon, this is the third time in three months that the company has put things on fire.
Censorship

Submission + - Demonoid Shut Down by the CRIA Again! (zeropaid.com)

TrickyMick writes: "It was about a month and a half ago that Demonoid was shut down due to apparent pressure by the Canadian Recording Industry Association(CRIA). The site reappeared a few days later, but was forced to begin blocking Canadian visitors. Now it seems that the CRIA has successfully pressured Demonoid's ISP into discontinuing its rental of servers to the very popular BitTorrent tracker site. A message on the site now reads: "The CRIA threatened the company renting the servers to us, and because of this it is not possible to keep the site online. Sorry for the inconvenience and thanks for your understanding.""
Privacy

Submission + - Ask.com To Offer Real Privacy Controls (irconnect.com)

loteck writes: From Wired:


Ask.com has announced it will release a new privacy tool, AskEraser, which will allow users to stop Ask from storing any information at all about user searches. With Google under fire for its meaningless cookie policy change, Ask has stepped forward to give searchers a reason to move away from the Googlopoly.


The article goes on to say that the service should be available by the end of the year in the US and UK, with global roll-outs by next year.

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