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Comment Re:How is a paying customer the product? (Score 1) 323

Because it's IMPOSSIBLE for a company to have customers other than its primary revenue stream. Even if you sell products to your other products and provide support to your products and ask your products for feedback to make your products better for your other products. Or something like that.

Comment Re:On the other hand... (Score 1) 148

So basically you're saying you didn't understand the basic premise or the article.

I can easily navigate home and find a pizza shop normally too, but when I want a navigation system to get home I'm often somewhere where I DON'T know the best route. I might be able to drive back, but if it's a multi-leg trip or through areas without 2-way streets then it doesn't help. Nav systems for normal driving are most useful for when they can route around traffic, since they know more than I can in that situation. Which of the three routes should I take to get home? A couple clicks on the nav system and I'm on my way.

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