I work with a merchandising company that hires people all over the U.S. to go into department stores and stock shelves for specific manufacturers. Once the employee finishes restocking a site, they log into an online system to file an online report. Of the over 400 people employed by my client, the people we routinely have problems with are the AOL users. Either due to stupidity of the employee, or because the AOL browser keeps changing and filters or blocks them from some aspect of the report. Not to mention the problems sending email messages to AOL users, I'd love to force these folks to get a real ISP.
On top of it all, trying to work with the tech support team at AOL makes it even worse.
How the hell do you provide support to a system, if your stock answer is "I'm not sure how this works."
Either the email systems at AOL don't generate error messages or their staff is clueless, but trying to find out why a text only email was "blocked due to content" seems to confound them.
I for one would like to see AOL die once and for all.