Comment Automated Updates (Score 1) 41
This sort of thing is exactly what makes forced automatic updates a good idea.
Whoever set up these email servers should have also configured unattended updates and periodic reboots. And perhaps some automated email when the base operating system reaches the end of support. Or simply shut down. Assume it is Ubuntu 16.04 LTS for example. After 2021 it should just refuse to run services.
Because it seems obvious from stories like this that too many people don't know how to maintain technology. The only thing that gets their attention is a boot to the head.