Best Workforce Management Software for Twilio

The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support. Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause. Trusted by 7724 companies, automates business workflows of more than 68 000 users.

Call today to start a free 14 day trial: 877-596-1349 Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app. Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Tookan is a SaaS based Delivery Management and Route Optimization solution. Tookan allows businesses to increase their operational efficiency with delivery management, end-to-end route planning, rider allocation, automated dispatch and real-time tracking. Here are the business interfaces offered by Tookan. 1. Central Dashboard: Manage all your tasks and track your delivery riders from a central dashboard. Businesses can also improve their workforce productivity with the help of powerful analytical tools. 2. Customer app: Let customers track their orders in real time with the delivery riders live location to create transparency and build trust. 3. Delivery app: Allow your riders to find the shortest possible route for delivery with Tookan to save time and money. Provide a clear structure on the tasks/orders to be completed. 4. Manager app: Manage your orders and delivery agents from a single app. Generate advanced analytic reports of orders placed by customers. Tookan also integrates well with multiple POS and 3PL solutions, creating the complete tech suite to power deliveries.

ClickUp is the future for work. It provides tasks, documents, goals, and much more. In today's workplace, data silos and duplicate spending are unacceptable. ClickUp unites all your work in one place. It can replace all of them with one app. ClickUp can be customized for any size team, whether you're working on sprints or proofing ads. ClickUp AI is an AI-powered writing assistant that can help you with a variety of tasks, including summarizing text, generating ideas, and writing different kinds of creative content. ClickUp is a fully customizable and exclusive platform that can be used by teams of any size and industry. It is a must-have tool for any team who wants to manage all aspects of design and development from one place. The platform allows for deep modularity through add-ons called "ClickApps", which allow for rich customization for each team. ClickUp allows for the creation of custom views that can be saved and shared with anyone. It also has proprietary features like Assigned Comments, LineUp™ and Box view which allow for unprecedented management of people.

MobiWork®, the award-winning mobile workforce software solutions, is a great fit for businesses with contractors and employees who are often in the field. Each turnkey solution is tailored to a specific industry or use case, and can be deployed immediately. It can also be configured and made available in multiple languages worldwide for companies of all sizes (small, medium, and large). MobiWork®, a turnkey software solution, is tailored to a specific industry vertical. This is based on industry best practice, successful deployments around the world, and the wealth of knowledge that we have accumulated over the past 10 year helping companies of all sizes.

PARiM is a top-of-the-line professional staff management system used by over 85 000+ users each day. We offer three different self-service portals that allow you to switch on/off your self-service portals. These portals are available for clients, staff, and management. We also offer mobile apps for Android and iOS. This detail-oriented approach allows us to offer a wide range of features and speed that thousands working professionals love in their day. This solution fills a need in the HR market that does not allow for interaction with clients companies. This is especially important if your company offers human resources as a part of its business offering. Client access is a unique feature that gives your organization a competitive advantage, improves customer relations and reduces the overall cost of HR planning and management.

Better Recruiting. More hires. Easier Workforce Management. You can save +75% on your license price and choose from fair pricing plans. Free data migration, training and a dedicated account manager. Our intuitive and beautifully designed interface will increase productivity. For successful recruiting, recruit smarter using the most advanced technology. Artificial intelligence is about using the problem-solving abilities and learning algorithms of computers to streamline the recruitment process. Sort candidates by desired skills and review the most promising candidates first. Automatic filtering highlights candidates who are most compatible based upon their experience. Automate high-volume tasks and increase candidate engagement. Our secure eBoarding portal makes it easy to simplify employee onboarding. You can guide new hires through each step of the process from one central location. This portal includes fully customizable forms and clear requirements.

Daisee develops technology to give you deep insight into the behavioural, emotional, and commercial dynamics of your customers. Daisee automatically scores all customer interactions using a digital quality scorecard that is the first of its kind. This automatically identifies quality assurance issues that need human intervention in areas such as compliance, communication, and conduct. Daisee allows you to see beyond words and uncover the emotion deep within your interactions. It reveals what your customers really think, feel, and are saying. Daisee is software that can be easily deployed across any telephony system and can help organisations immediately create business value. Globally Daisee is available in Australia, New Zealand, and the USA.

A software and mobile app that keeps everyone connected and on track will help you grow your trade or service company. Our field service management software makes it easy to get rid of all the paperwork and have all your job information online at any time. Reduce admin costs and organize your back office. Our job management software and mobile app will help your business grow without breaking the bank. Cloud-based software that makes your business more efficient from both a job scheduling and job management perspective. All your jobs, schedules, customers, invoices, and quotes can be managed from one, cost-effective app. You can do more with less effort. Our software is loved by field engineers! Our software helps improve service delivery and overall business organization. Electronically create jobs, invoices, purchase orders, and forms. Track the progress of your job and get vital data from your team. You are always up-to-date with photos, notes, customer signatures, and timesheets.

Avature is a highly configurable enterprise human capital management SaaS platform for recruiting and talent management, and the leading provider of CRM and ATS for human resources globally. Avature’s AI-powered solutions include shared services sourcing, applicant tracking, career sites, campus and events recruiting, employee referral management, social onboarding, branded employee engagement, employee mobility and workforce optimization, employee case management, performance management and learning. Avature delivers its services from its private cloud, located in data centers in the US, Europe and Asia. Learn more at avature.net or follow us at @Avature.

Your partner for a curated, compliant learning and talent journey. As the world continues its rapid change, you must build talent flexibility across your workforce to drive bottom line success as well as adaptability for future successes. Retention is crucial to the sustainability of a business. Employee retention is improved by developing your workforce. Continuous onboarding can help you achieve productivity faster and deliver real results. Employees who feel they have a growth path are more engaged and more likely to stay in your organization. All the tools you need to ensure compliance, employee upskilling and career planning, as well as skilling and upskilling of employees. Give your employees a powerful and engaging learning experience that is personalized for their development and growth. Identify, attract, and select the best talent for your company. Improve the efficiency and effectiveness your recruiting team.

Get started free and grow your company with digital booking, intelligence dispatching and best-in class reporting and analytics. Our best-in-class single-window system allows customers to book all their needs. You have the ability to manage your workforce efficiently. You can dispatch the right team to the right place at the right time with the right information. Our real-time insights into your KPIs give you a 360-degree view. Data-driven decisions can be a part of your business. Work seamlessly with your field teams anywhere, anytime to provide a better customer experience and a faster ROI with Zuper. Field service operations are based on work orders. Zuper's work-order management feature makes it easy to manage, monitor and fulfill work orders. It includes everything from technician assignment and creation, job execution, and debriefing. Drag and drop to add checklist items to work orders. Assemble any status with your work orders.

OpenText™, Qfiniti, is a centrally managed suite that provides workforce optimization solutions for multichannel interaction analysis. It offers real-time agent support as well as call center performance management capabilities. Qfiniti automatically provides relevant, accessible, and actionable customer intelligence that allows organizations to better understand customer interactions. This will allow them to deliver exceptional service around the world. Qfiniti can be deployed on-premises and on the cloud and integrates with all contact center telephony systems as well as CcaaS vendors such Amazon Connect, Twilio and RingCentral. Provides coaching opportunities by offering performance assessment capabilities. It allows users to create and modify evaluations online using easy-to-use scoring features and navigation. It uses unique agent rankings, skills and seniority to support scheduling. It also allows users to forecast staffing needs and accurately schedule single or multi-skilled employees.

Surfboard integrates into your existing systems and helps you plan your team's schedules based on accurate weather forecasts. It also provides insight on their performance. Stay in control of your team and stay connected. We remove the pain and chaos of scheduling your support staff. You need the right people in the right places at the right times to meet your SLAs and cost goals. Surfboard is easy to use and doesn't require any engineering support. Surfboard integrates seamlessly with your existing systems, such as HRIS, payroll and billing, CRM, tickets, and time off. This makes it the single source for truth for your support staff. The Surfboard Forecasting tool allows support teams to predict the level of future requests and make adjustments based upon changes in demand. Match support request levels to agent availability and ensure your SLAs and customers are satisfied.

CommunityWFM is an innovative WFM solution which keeps everyone involved in scheduling. The system was developed with an emphasis on collaboration between remote workforce managers (WFM) analysts and supervisors and agents in order to improve forecasting. Cloud workforce management software designed for WFM professionals will make them more productive in their jobs. Save time and money by combining intraday management with automated planning solutions. Mobile WFM is more important than ever. Community Everywhere is essential for optimizing scheduling. The mobile solution for agents, WFM professionals, and supervisors to communicate their schedules and work shifts. Agents can view their schedules in real time directly within the app, so they won't miss any upcoming shifts.