Best Voice Bot Platforms for Mid Size Business

Convoso: The Ultimate Dialer for Sales Teams Who Mean Business Since 2006, Convoso has redefined what it means to excel in outbound sales. Powered by cutting-edge AI, our platform doesn’t just support growth—it drives domination. We’re here to help you stand out, boost profitability, connect with more leads, and crush engagement like never before. And don’t worry—our built-in compliance tools ensure you stay on the right side of TCPA and all the other regulations. Convoso is trusted by thousands of businesses across industries like insurance, financial services, solar, home services, BPOs, lead generation, and legal. We’re not just a dialer. We’re the tool that closers rely on to win.

Retell AI is a cutting-edge platform designed to help businesses create, deploy, and manage AI-driven voice agents for seamless customer communication. It offers features such as call transfers, appointment scheduling, and real-time knowledge base synchronization to enable natural and responsive conversations. With multilingual support and integration with various telephony systems, it caters to businesses operating on a global scale. The platform’s scalable infrastructure ensures efficient handling of high call volumes while maintaining low latency. Additionally, Retell AI provides in-depth analytics and sentiment analysis, allowing businesses to optimize their voice agents for improved performance and customer satisfaction.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

Allow humans to communicate with AI in any language, for any purpose. Businesses can automate their calling processes at a lower cost. Employees can be freed from boring and repetitive tasks so they can focus on creative work. Our solution has been the best choice for our clients in the ever-changing competitive marketplace. We have a dedicated data-protection module to mask sensitive data during integration in order to ensure that our clients' data security is our top priority. We also offer SIP-level phone number rotation, and other security measures. Offering clients the most valuable, game-changing product is the best way to be successful in SaaS. We spend most of our budget on improving the technology behind our voice-assisted communication.

The most versatile and realistic AI speech software ever. Eleven delivers the most convincing, rich and authentic voices to creators and publishers looking for the ultimate tools for storytelling. The most versatile and versatile AI speech tool available allows you to produce high-quality spoken audio in any style and voice. Our deep learning model can detect human intonation and inflections and adjust delivery based upon context. Our AI model is designed to understand the logic and emotions behind words. Instead of generating sentences one-by-1, the AI model is always aware of how each utterance links to preceding or succeeding text. This zoomed-out perspective allows it a more convincing and purposeful way to intone longer fragments. Finally, you can do it with any voice you like.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

Are you ready to scale up your personalized video production? Gemelo.ai’s Video Twin Technology is designed to seamlessly integrate an photorealistic digital version into your lead generation and customer engagement strategies. You just need to record a short video and our AI will do the rest, capturing your voice, likeness, and unique mannerisms. The rest is easy - your Video Twin will create a stream of high-quality videos for presentations, social networking posts, training material, and more. We've got your back! No need to worry if you don't have acting skills or green screen experience. What's the best part? Our robust security measures and API Integrations allow you to train and deploy your AI Twin Videos with confidence. You can choose to use voice cloning or our extensive library of voices and faces.

Scale your front desk operations and seamlessly onboard them to answer every call. You don't need to have any experience with prompt engineering. To help you get started, we provide templates and demo agents. Our enterprise plans also include hands-on support in creating and testing agents. We have the most natural AI voices to deliver human-like conversation. You can select the voice that best suits your needs. We have already integrated with leading CRMs, and we have a knowledgebase where you can upload documents. Bolna is an open-source production-ready framework that allows you to quickly build voice-driven, LLM-based conversational applications. Automate your customer conversations with AI voice agents that sound like humans. Bolna allows you to create your own functions.

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

AI-driven speech recognition technology and voice authentication technology can transform customer engagement. Our 20-year history has been dedicated to ensuring that our partners are successful through collaboration. Our curiosity keeps us innovating for 20 more years. Our flexible speech-enabling technology allows you to create a solution that meets all your customers' needs, reliably and affordably. We do one thing well. Speech-enabling your applications is our specialty. Deliver great voice automation and interactions. LumenVox ASR/TTS can be used for simple commands or more complex questions. This will help you increase efficiency on both ends of the phone line. You won't ever repeat yourself. You will have the most flexibility in terms of capabilities, deployment, and monetization. LumenVox can help you create it if you can think of it. Our intuitive technology and toolsets make it easier to reduce time from development to deployment.

Customers can easily order and reorder products by speaking their voice. Customers can ask for coupons or deals to increase sales. Customers will be more engaged if they can search for products and receive personalized recommendations from your brand. Customers can easily find the closest store. Inform customers about events at their local shop. Customers can easily search for products using their voice and increase impulse sales by reducing friction. Customers receive personalized recommendations via AI to find products that suit their needs and tastes. Voice-based apps can be quickly built and put online. Modify templates as necessary and add voice interactions. We manage the backend infrastructure and backend on commercial cloud servers. App management for voice-enabled platforms via a central service.

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.

Our AI Chatbot and Voicebot platform will help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Automate 80% of your call center operations using hybrid Voicebot/Chatbot. Enhance your customer experience and improve your CSAT score. Our AI Chatbot platform and Voicebot platform can help you improve customer experience. Floatbot, a hybrid platform that allows for the development of both Chatbots and Voicebots within hours, is one of very few worldwide. Your response to their voice. Speech recognition in vernacular languages is available on the Floatbot platform. 10 languages, 100+ dialects powered by 100,000 hours of voice. You can create your own chatbot workflows with Voicebot Floatbot's No Code platform. It allows for rapid development and deployment using an advanced bot builder.

Voice AI for any application. Vapi allows developers to build, test and deploy Voicebots in just minutes instead of months. Solutions for everything You can build a customer support system, telehealth system, front desk, lead generation, food ordering system, transportation logistics, employee education, roleplay or anything else you like. We make voice AI as simple, reliable and accessible as any API in your stack. All the power and all the customizability. Plug in any model and speak to it anywhere.

No coding is required to create AI voice assistants that can make outbound calls and answer inbound calls. They can also schedule appointments 24 hours a day. Forget expensive machine learning teams and lengthy development cycles. Synthflow allows you to create sophisticated, tailored AI agents with no technical knowledge or coding. All you need is your data and your ideas. Over a dozen AI agents are available for use in a variety of applications, including document search, process automaton, and answering questions. You can use an agent as is or customize it according to your needs. Upload data instantly using PDFs, CSVs PPTs URLs and more. Every new piece of information makes your agent smarter. No limits on storage or computing resources. Pinecone allows you to store unlimited vector data. You can control and monitor how your agent learns. Connect your AI agent to any data source or services and give it superpowers.

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

We offer end-to-end chatbot services, including: - Discovery phase (technical investigation) - Project and Account Management Conversational Design (Flow). QA & Testing Services - DevOps Services & Custom development Chatbot Support & Maintenance Rapid Chatbot Development (A chatbot developed in less than two weeks) Chatbots based upon GPT-3, ChatGPT Development Chatbot Migration Services Chatbot Rescue Services - UX & Graphic Design services Chatbot Persona and Personality Creation Our team of Business Analysts and Customer Success Managers, Chatbot Developers, Chatbot Designers, and Chatbot Developers will help you find the right solution for your company at every stage of the chatbot journey. We also offer a Conversational AI platform to our clients. We have more than 80 clients around the globe. We have worked with startups that have raised over 10 million and companies such as Samsung NEXT.

Plumbing can fail at any time. Automated customer service is a great way to create a fantastic experience for your customers. Your customers don't either. Help your customers find the answers they are looking for and book appointments at any time. Your focus is a superpower. Use it to grow business. IsOn24 can answer your customers, because every superhero needs a smart sidekick. IsOn24 can queue calls in the order they were received. Callers can hear your music and messages while they wait in the queue. You can answer the waiting calls using any phone, or even no phone. Open the IsOn24 application and answer waiting call from your tablet or PC.

Rosie will ensure that your home service company never misses a call. She will answer all of your calls and set appointments for you 24/7. Your business can benefit from powerful AI technology. We make the latest AI technology super easy to use for your business. Rosie is available 24/7/365 and is perfect for busy times or after-hours when no one is around. Rosie can help you book appointments, answer customer queries, and send confirmation text messages. Rosie can escalate a caller to a human if they need special help. She can detect emotions in the voice of the caller, such as urgency or frustration, and offer to escalate. Make the most out of your advertising budget by ensuring that a new lead is never left on voicemail. Rosie is familiar with your company's data so that she can keep customers informed and happy. Rosie can confirm appointments in advance to reduce no-shows. Set up your own account in minutes, and we'll check that everything is correct before you go live.

Agent4 is a virtual agent powered by AI that enhances your phone communications. It replaces traditional voicemail systems and provides intelligent, customizable voice interactions. It allows you create personalized voice experiences for your business or mobile phones, allowing an intelligent agent to place or answer calls using your voice or content, while integrating seamlessly into your existing systems. Key features include answering questions, assisting in booking meetings, listening to voicemails and providing summaries. You can monitor your calls in real time, connect immediately or receive voicemail summaries that include sentiment analysis. Agent4 filters out robocalls so you are never bothered by them. The platform allows for multiple users per agent and is therefore suitable for teams. It also offers different plans to suit different needs, ranging from simple call screening workflows to complex call handling workflows.

fixa is a platform that helps monitor, debug and improve AI voice agents. It provides comprehensive tools for tracking key performance metrics such as latency and interruptions in voice interactions. Users can track latency metrics such as TTFW, p50/p90/p95 and measure response times. They can also flag instances when the voice agent interrupts users. fixa also allows for custom evaluations, to ensure that the voice agent is providing accurate responses. It also offers custom Slack notifications to alert teams when problems arise. fixa offers simple pricing models that are tailored to teams of all sizes, from those who are just starting out to those with specific needs. It offers enterprise clients priority support and volume discounts, as well as offering discounts for large volumes. It also emphasizes data security through SOC 2 and HIPAA compliant options.