Best Voice Bot Platforms in the USA

Graphlogic Conversational AI Platform consists of: Robotic Process Automation for Enterprises (RPA), Conversational AI, and Natural Language Understanding technology to create advanced chatbots and voicebots. It also includes Automatic Speech Recognition (ASR), Text-to-Speech solutions (TTS), and Retrieval Augmented Generation pipelines (RAGs) with Large Language Models. Key components: Conversational AI Platform - Natural Language understanding - Retrieval and augmented generation pipeline or RAG pipeline - Speech to Text Engine - Text-to-Speech Engine - Channels connectivity API Builder Visual Flow Builder Pro-active outreach conversations Conversational Analytics - Deploy anywhere (SaaS, Private Cloud, On-Premises). - Single-tenancy / multi-tenancy - Multiple language AI

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

AI Rudder is a software firm that leverages advanced AI voice automation technology to enhance customer interactions significantly. By utilizing AI voice assistants, call centers can conduct high-quality, human-like calls at remarkable speeds, while effortlessly gathering and processing data to engage and activate a larger customer base. Additionally, AI Rudder enables call centers to cut down on expenses by automating mundane tasks and alleviating the burden on agents. This shift allows agents to concentrate on responsibilities that require a human touch. Ultimately, AI Rudder is committed to transforming the landscape of business communication for years to come, ensuring a more efficient and effective customer service experience.

The most versatile and realistic AI speech software ever. Eleven delivers the most convincing, rich and authentic voices to creators and publishers looking for the ultimate tools for storytelling. The most versatile and versatile AI speech tool available allows you to produce high-quality spoken audio in any style and voice. Our deep learning model can detect human intonation and inflections and adjust delivery based upon context. Our AI model is designed to understand the logic and emotions behind words. Instead of generating sentences one-by-1, the AI model is always aware of how each utterance links to preceding or succeeding text. This zoomed-out perspective allows it a more convincing and purposeful way to intone longer fragments. Finally, you can do it with any voice you like.

Herbie.ai is a multi-national Conversational AI company. (Part of SunSmart Global, 15+ years in enterprise solutions). Digital Transformation of Enterprises Virtual Assistants with Voice Enabled to Automate Business Cases Franchise expanded to 6 countries. Instant connects you with 12+ social media platforms.

Voice AI for any application. Vapi allows developers to build, test and deploy Voicebots in just minutes instead of months. Solutions for everything You can build a customer support system, telehealth system, front desk, lead generation, food ordering system, transportation logistics, employee education, roleplay or anything else you like. We make voice AI as simple, reliable and accessible as any API in your stack. All the power and all the customizability. Plug in any model and speak to it anywhere.

IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.

Mindsay automates customer interactions using conversational automation to make them more simple and efficient. We assist customer service teams in overcoming common challenges. This allows them to automate customer inquiries, eliminate time-consuming processes, optimize their human resources, and reduce costs. We help companies develop their customer service automation strategy. This allows for maximum automation of customer interactions while maintaining a low total cost of ownership.

No coding is required to create AI voice assistants that can make outbound calls and answer inbound calls. They can also schedule appointments 24 hours a day. Forget expensive machine learning teams and lengthy development cycles. Synthflow allows you to create sophisticated, tailored AI agents with no technical knowledge or coding. All you need is your data and your ideas. Over a dozen AI agents are available for use in a variety of applications, including document search, process automaton, and answering questions. You can use an agent as is or customize it according to your needs. Upload data instantly using PDFs, CSVs PPTs URLs and more. Every new piece of information makes your agent smarter. No limits on storage or computing resources. Pinecone allows you to store unlimited vector data. You can control and monitor how your agent learns. Connect your AI agent to any data source or services and give it superpowers.

Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.

Ideta allows companies to create their own chatbot/voicebot using no coding. You can also design your chatbot as you wish. You can change every aspect of your chatbot's visual appearance to match your website design. Your bot can be deployed on multiple communication channels, including Facebook Messenger, landing page, Facebook Messenger, and a phone number (Twilio ...), Microsoft Teams, etc. Any software can be connected via API without any coding. You can connect to any software via API with the best Natural Language Processing tools (Dialogflow and Luis, Watson ...)) and easily switch between them.

Cognigy.AI is an enterprise-grade conversational AI platform designed to automate customer interactions across various channels, including voice and chat. Leveraging advanced natural language understanding (NLU) and large language models (LLMs), it enables businesses to create intelligent AI agents capable of delivering personalized, human-like conversations. The platform offers robust integration capabilities, allowing seamless connectivity with existing contact center and CRM systems to enhance customer experience orchestration. With features like Agentic AI, Cognigy.AI introduces autonomous, goal-oriented agents that can think, adapt, and collaborate with both AI and human agents, navigating complex queries with flexibility and precision. This comprehensive solution empowers organizations to streamline customer service operations, improve engagement, and achieve higher efficiency in handling customer inquiries.

Datch is at the forefront of digital transformation across sectors such as mining, manufacturing, energy, and utilities. With its unique voice AI technology, tasks can be assigned, organized, and executed simply by conversing about the job at hand. The platform employs an advanced AI and natural language processing (NLP) engine, empowering field workers to manage workflows and document observations in real-time using their voice. Datch effectively converts spoken language, numerical data, and intricate asset identifiers into a format that machines can interpret, seamlessly integrating this data into company databases for subsequent analysis and insights. Information can be gathered even without internet access, with automatic synchronization occurring once the connection is restored. Additionally, the system can retrieve data from third-party applications for offline use, facilitating the drafting of processes and notes. This innovative solution provides a straightforward method for knowledge capture, allowing users to communicate freely and spontaneously. Users can record information as it happens, with the option to playback audio and review a timeline of events for better clarity and understanding.

Machine learning-driven speech technologies enable the development of voice assistants, streamline call center operations, and enhance service quality monitoring among various other applications. Utilize the cutting-edge technology that powers the highly acclaimed Alice voice assistant, now available for your organization. In mere moments, SpeechKit can precisely interpret speech, facilitating swift and seamless communication for our clients' voice assistants. You can select the version that best meets your needs; the comprehensive version builds an intelligent voice assistant, while the adaptive version can provide your brand with a distinct voice within just a month. This solution caters to the most exacting clients who require oversight of speech processing and synthesis within their own systems. SpeechKit’s machine learning models are now ready to be implemented in your infrastructure, with options for both hybrid configurations and completely on-premise deployments suitable for sensitive data. Furthermore, the service is capable of recognizing audio formats such as MP3, LPCM, and OggOpus, ensuring versatility in audio processing. This wide array of options allows businesses to tailor their speech technology solutions to their specific operational needs effectively.

Online shopping experiences often reach their highest volume late at night, and plumbing issues can arise at any moment. Enhance your customer service by providing round-the-clock automated responses to incoming calls. Your customers deserve immediate assistance, allowing them to find solutions and schedule appointments whenever necessary. By focusing on your business’s core strengths, you can leverage that focus for growth. IsOn24 acts as your efficient assistant, ensuring that your customers receive timely responses because even the most powerful heroes need reliable support. It efficiently manages incoming calls, placing them in a queue according to the order they were received. During the wait, callers are entertained with your custom messages and music. You have the flexibility to respond to calls from virtually anywhere, using any phone, or simply by accessing the IsOn24 app on your tablet or computer to manage waiting calls. This seamless integration not only improves customer satisfaction but also allows you to maintain a strong connection with your clients at all hours.

Rosie is an innovative phone answering service powered by AI, tailored specifically for small and medium-sized enterprises. With Rosie, businesses can guarantee that every call from potential clients is addressed promptly, while also extending superb support to their current customer base. Operating round the clock throughout the year, Rosie handles incoming calls, provides precise information to callers, records thorough messages, and even organizes appointments directly within your calendar. If you find yourself overwhelmed by missed calls, potential customers hanging up on voicemail, or unable to answer the phone while working or after hours, Rosie serves as the perfect solution. The setup process is straightforward and quick; you only need to redirect your calls to your dedicated Rosie number whenever you're not available, and you can oversee everything via the user-friendly Rosie admin interface. This service is particularly beneficial for home service providers, local businesses, or any organization that depends on phone inquiries to generate leads, ensuring that no opportunity is lost. By utilizing Rosie, businesses can enhance their customer service experience while improving overall efficiency.

Personalize customer experiences using data from your CRM, Helpdesk, or other SoR. Automate outbound dialing to provide proactive support and lead engagement at any size. Smooth customer journeys that are seamless and easy to use. Automated voicebots, IVR, and messaging can help customers assist themselves. Simple, intuitive tools can create any customer experience. Add pre-built babelforce functions into your workflows to automate key tasks.

Elevate your customer service by transitioning from traditional social listening tools to advanced AI conversational bots. Stay informed with the latest trends in online listening and data analytics for better insights. Participate actively in conversations that incorporate customer service strategies online. Amplify your customer service approach through multichannel AI automation techniques. Keep a close eye on critical online discussions that impact your brand's reputation. By utilizing an AI-driven online listening and data analysis engine, you can gain meaningful insights that allow you to effectively oversee your brand's image. Consolidate your social media profiles into a single online brand management platform. Interact with both existing and potential customers across various web channels to boost customer satisfaction levels. Transform the customer experience by embracing innovative technology solutions. Enhance your brand communications by incorporating AI conversational bots, ensuring you not only meet but surpass audience expectations. This integration of technology will ultimately foster stronger relationships between your brand and its customers.

Kore.ai enables enterprises worldwide to harness the power of AI for automation, efficiency, and customer engagement through its advanced AI agent platform and no-code development tools. Specializing in AI-powered work automation, process optimization, and intelligent service solutions, Kore.ai provides businesses with scalable, customizable technology to accelerate digital transformation. The company takes a model-agnostic approach, offering flexibility across various data sources, cloud environments, and applications to meet diverse enterprise needs. With a strong track record, Kore.ai is trusted by over 500 partners and 400 Fortune 2000 companies to drive their AI strategies and innovation. Recognized as an industry leader with an extensive patent portfolio, it continues to push the boundaries of AI-driven solutions. Headquartered in Orlando, Kore.ai maintains a global presence with offices in India, the UK, the Middle East, Japan, South Korea, and Europe, ensuring comprehensive support for its customers. Through cutting-edge AI advancements, Kore.ai is shaping the future of enterprise automation and intelligent customer interactions.

Yosh.AI proudly stands as an official global partner of Google Cloud. Following a series of successful international deployments of AI solutions for various enterprises, Google acknowledged the exceptional quality and advanced capabilities offered by Yosh.AI, leading to this esteemed global partnership. The core objective of Yosh.AI is to transform how retailers interact with customers by leveraging AI-driven Virtual Voice Assistants, ultimately creating a more enjoyable and seamless shopping journey. With cutting-edge AI technology that facilitates both voice and text interactions, brands can now communicate with users in a more integrated manner than ever before, fostering deeper, personalized connections. Our goal is to enhance the e-commerce landscape through innovative AI solutions that elevate user engagement and boost sales, while ensuring a delightful and effortless shopping experience in the fashion industry. By reimagining the way consumers connect with brands, Yosh.AI aspires to set new standards for customer satisfaction in retail.

Chatlayer, developed by Sinch, is a state-of-the-art conversational AI solution that enables organizations to design intricate chatbots that can comprehend and converse in more than 100 languages across a variety of platforms. Its user-friendly, no-code setup ensures easy integration with leading CRM systems, ticketing tools, knowledge repositories, and contact center technologies via APIs, which enhances the automation of challenging customer interactions. Features such as proprietary Natural Language Processing (NLP), support for multiple languages, and integration with ChatGPT allow Chatlayer to empower businesses to improve customer engagement, optimize support workflows, and provide tailored experiences on a large scale. Notably recognized in the Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms, Chatlayer distinguishes itself with its powerful functionalities and intuitive interface. As companies increasingly seek to enhance their customer service offerings, Chatlayer proves to be a vital asset in meeting these evolving demands.

The Slang In-App Voice Assistant serves as a multilingual enhancement for your application, allowing users to communicate in various languages while receiving responses in the same language. This voice assistant, known as VAaaS, significantly streamlines the integration of a voice feature into your current mobile and web applications. It operates on a low-code platform, facilitating the addition of the Slang In-App Voice Assistant into applications from specific domains that are already supported. For those domains not natively supported, the system provides a highly adaptable programmable platform. It can comprehend and respond in five different languages, including a mixed mode, and automatically translates all interactions into English, ensuring that your app's frontend and backend maintain English language consistency. Slang's innovative low-code methodology simplifies the integration process for developers, while also providing support across various platforms and frameworks, all adhering to a unified integration model. This versatility makes it an attractive option for businesses looking to enhance user engagement through voice technology.

Our cutting-edge software is designed to implement an authentic conversational strategy seamlessly. Clients are engaged and convinced, as there is no requirement for programming expertise to utilize our platform. User-friendly and accessible, we empower individuals to easily create and oversee their bots. After a decade of rigorous artificial intelligence research, our software features a design that simplifies the process of bot development through a highly intuitive interface. The natural language processing algorithm ensures that conversations with users are smooth and lifelike. All of our bots adhere to GDPR regulations, ensuring compliance and privacy. Additionally, our chatbot creation platform operates in a self-service mode, enabling users to independently build their chatbots from inception to completion without needing to write any code! Once your bot is set up, it can be easily integrated into your website or application, allowing for straightforward management through our user-friendly bot management system. Furthermore, this innovative approach not only enhances user experience but also streamlines operations for businesses.

RedRoute serves as a voice assistant, functioning like a call center agent to efficiently address and resolve customer inquiries. By integrating seamlessly with both your phone and customer management systems, it facilitates customer updates effortlessly. In cases where RedRoute is unable to resolve an issue, the call is smoothly transferred to your live call center agents. Currently, our solution is particularly effective for businesses in the transportation and eCommerce sectors, although we are continuously enhancing our features. We provide a comprehensive 30-day free trial that activates once you automate your first call, with many customers achieving setup in under an hour and experiencing immediate cost savings. Our service is designed specifically for you; simply link your current software via our extensive range of over 30 integrations, set your initial preferences, and we take care of everything else. Automation starts right after setup, allowing your team to concentrate on other communication channels if your company utilizes voice, SMS, or chat services. Embrace the future of customer interaction with RedRoute and watch your operational efficiency soar.

Envision deploying a super agent at each customer interaction point to manage routine tasks, allowing your focus to remain on enhancing customer experiences. By automating customer service duties, you can provide 24/7 responses to your clientele without raising operational expenses. Integrating an additional agent at every customer channel can streamline simple inquiries, freeing up your team to tackle more complex challenges. Testimonials from our customers indicate that the Knovvu Virtual Agent can typically save around 5 full-time equivalent agent costs. With our proprietary Speech Recognition (SR) and Natural Language Understanding (NLU) technologies, Knovvu Virtual Agent accurately discerns customer intent and replies independently of live agents. Thanks to our leading-edge speech recognition accuracy, the Knovvu Virtual Agent efficiently handles basic tasks, enhances self-service options, and reduces costs associated with customer service operations. Moreover, this innovative approach not only optimizes resource allocation but also significantly improves overall customer satisfaction.