Best Web-Based Usability Testing Software of 2024

Are you tired of bugs and poor UX slipping through the cracks despite extensive internal testing? Elevate your app's quality with Testeum, the SaaS crowdtesting platform designed for high-tech businesses. Whether you're developing a mobile or web app, Testeum connects you to a curated group of testers, handpicked based on your unique criteria. Here's how Testeum helps you stay ahead: - Conduct testing at any stage, from prototype to production-ready apps. - Opt for our self-managed solution or let our expert team manage test strategy and implemntation for you. - Precisely target your test audience with multiple criteria, devices, and environments. - Launch and set up functional or UX testing campaigns in just minutes. - Receive real-time feedback the moment your campaign goes live. - Get actionable results within hours—not days. - Seamlessly integrate test outcomes with your favorite bug-tracking or automation tools. - Access in-depth reports that capture your users' true expectations. Testeum is built to be agile-friendly and incredibly easy to use. Stop guessing what your users want—know it with certainty.

Global App Testing (GAT) allows tech teams to test in over 189 countries with over 60,000+ professional testers who use real devices and environments. Enhance your testing process and increase release quality and speed whilst improving budget efficiency via the GAT platform, which is fully integrated to work seamlessly with your existing DevOps or CI/CD tools. Whether you are looking for full time QA support, or to manage spikes in your release cycles, the GAT integration-led approach empowers you to manage your entire testing workflow from test launch to results analysis without leaving your existing tooling (such as Github, Jira, Testrail etc). Through our integrated platform, we enable unscripted exploratory testing and scripted functional test case execution to be embedded within your CI/CD and SDLC processes, providing the perfect synergy with your automation testing tools. Test results are returned in real time. Start receiving results in as little as 15 minutes with a full bug report delivered within a few hours, enabling quick feedback on critical issues and edge cases.

Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Usersnap is right for you if want to: ✔️ Have a single platform for all product-related feedback to emerge new ideas ✔️ Capture issues with visuals and automate tech data to improve QA speed and cross-team communication ✔️ Make users feel engaged with the product by providing the easiest way to report issues and welcoming channels to share their voice ✔️ Allow PM, PO, and developers to build precise and user-centric solutions by connecting incoming feedback to product development workflows and tools ✔️ Quickly validate new features and monitor user satisfaction with micro surveys that yield higher response rates.

Discover UserPeek, the go-to partner for any organization seeking robust solutions for remote usability testing! More than just a tool, UserPeek acts as a bridge to connect businesses with the true essence of user-product interactions. It simplifies and accelerates UX evaluations with its intuitive tagging and annotation features, providing an invaluable view of the user journey. One of the key assets of UserPeek is its varied and inclusive tester panel, thoughtfully assembled to represent a vast spectrum of target demographics. This provides a well-rounded view of user behaviors and trends. Additionally, UserPeek comes equipped with an automatic speech-to-text transcription tool, converting user comments into easily digestible insights, all in real-time. Crafting influential presentations becomes effortless with UserPeek's unique Highlight Reel feature. It enables businesses to select and present crucial moments from user testing videos, creating a focused and impactful narrative that effectively highlights important user interactions and feedback.

UXtweak is an online UX research tool that offers many useful tools to help create better digital products. UXtweak can also be used for: - Use our Tree Testing and Card Sorting Tools to define information architecture and content categorization - Testing usability - You can test websites, web apps and prototypes, or any design. - Empathizing and connecting with your users using tools such as the Preference Test, Five Second Test, or Surveys - Session Recording with Heatmaps - Optimizing finished products and analyzing user behavior It's easy to recruit participants for your studies. The Recruitment widget allows you to convert your website visitors into study participants. Or, you can leave the recruiting to us and the global User Panel. Get UXtweak and start improving your user experience!

Optimizely is the global leader in Progressive Delivery and Experimentation. It empowers leading companies to test and deliver new features and experiences to their customers. It takes data-driven decisions, continuous experimentation, and constant innovation to create digital experiences that transform companies. Optimizely One will help you unlock your digital potential. It is essential to create human-centered digital experiences. Find out how to eliminate guesswork and make every interaction actionable. Commerce in the digital age goes beyond products, catalogs, and transactions. Selling online is about telling stories, evoking emotions and building trust. You don't owe anyone their business. Instead, you must earn it with each interaction.

Userfeel is a user testing tool that allows you to see videos of real users talking about your website or app. Any language site can be tested. Our panel includes more than 130,000 testers who speak 40 languages. Testers can provide comments in your language to help you test a website in another language. You can test on desktop, tablet, and mobile. We can test both our app as well as an external camera to ensure that we are able to test apps or websites on Android, iPhone, and iPad. Your results will be available in 24 hours. Our vast network of testers around the globe will help you get your results. See how real users interact with your website or app early on in your design/decision-making process and anytime you need to get the user's point of view.

Your design will be refined based on automated recruitment of test participants and usability evaluations. Live conversations, note taking and in-depth interviews to create detailed Insights remotely. Your information architecture, menus, and navigation flows should be designed. Analyze the categories and menu labels in your product design. Are you having difficulty finding the right Participants UXArmy Panel can help you save time and make it easy to recruit. Collecting insights for product roadmaps or evaluating usability. In-depth interviews can be conducted on either moderated or unmoderated. Finalizing information architecture and navigation hierarchies Use card sorting and tree testing.

Introducing Userback, the leading user research platform tailored for small teams dedicated to gaining deep insights into user behaviors and enhancing product development. Userback provides the tools to capture feedback in a visually enriched format, along with metadata, to offer a profound understanding of user sentiment and actions through in-app surveys such as NPS, CES, and CSAT metrics. With Userback, you can enrich feedback context by diving into detailed session replays. Effortlessly segment users and monitor their interactions right from the point of login. With the ability to target specific user segments for personalized surveys, you can gain a comprehensive overview of user experiences from initial trial to potential churn. Elevate your brand image through customized feature portals, public roadmaps, and a centralized feedback hub that not only streamlines processes but also significantly boosts closure rates. Worried about coding? No problem at all! Start your journey promptly with a user-friendly browser extension, designed for internal quality assurance and meticulous bug tracking.

Without being overwhelmed by numbers, you can understand how visitors actually experience your site. Traditional web analytics tools allow you to analyze traffic data. Hotjar can show you the real behavior of your users on your site. But numbers alone won't tell you. Track Customer Satisfaction, Net Promoter Score (NPS®, & Voice Of Customer (VOC). Session Recordings can help you eliminate guesswork and show how customers are using your product. Empathize with your users to see where they are stuck. Take a look at user behavior and ask the right questions. Hotjar works on all major platforms. Visualize behavior – Understand what users want, need, and do on your website by visualizing their clicks, taps, and scrolling behavior. These are the strongest indicators of visitor motivation. You can see what your users see.

UserTesting helps organizations gain insights from customers - from concept to execution. Based on a world-class on-demand sourcing platform, customers can get fast, high-quality feedback from our audience networks and those of our partners around the globe. UserTesting is the most comprehensive solution for experience research in the industry. UserTesting is a more direct approach than approaches that track customer behavior or collect listening data from live experiences and then try to infer the meaning of that data. It allows companies to get feedback directly from customers earlier in the process, reducing guesswork and bringing experience information to life with human insights.

UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs. With fast and comprehensive analytics of UserX, companies can easily identify areas of improvement and unlock new growth opportunities. The platform is designed to help brands understand user behavior, track essential metrics, and optimize app's performance.

We are bad at predicting what will capture our attention. Eye-tracking is helpful, but it is expensive and time-consuming. That’s why we created expoze.io. An online attention prediction platform that validates designs in real-time. Built by leading neuro- and data scientists from Alpha.One. We believe creators make better decisions if they can predict what grabs attention.

Improve your website. Instantly. Snapshots, Heatmaps, and Recordings allow you to understand the customer journey. You can use our visual reports and individual session recordings for a deeper understanding of your website visitors, including where they are coming from, how they navigate, and where they get stuck. This will help you make design changes with confidence. Data-backed decisions will have a positive impact on your bottom line. Crazy Egg A/B testing will let you know that you have chosen the right content placement, color, image or copy to convert more customers. You can create or modify content without the assistance of a developer. You can change the style of elements such as fonts and colors, or hide them using our editing tools. Once you are satisfied with your changes, you can publish them directly to your website. We are here to help you improve your website's functionality, fix any problems, and test new ideas.

All members of the team can perform robust automated testing on desktop, mobile, and web applications. This is regardless of whether they have any experience with functional test automation tools. Ranorex Studio is an all in one solution that provides codeless automation tools and a complete IDE. Ranorex Studio's industry-leading object recognition system and shareable object repository make it possible to automate GUI testing, regardless of whether you are using legacy applications or the latest mobile and web technologies. Ranorex Studio supports cross browser testing with integrated Selenium WebDriver integration. Easy data-driven testing can be done using CSV files, Excel spreadsheets, or SQL database files. Ranorex Studio supports keyword-driven testing. Our tools for collaboration enable test automation engineers to create reusable code modules, and share them with their team. Get a 30-day free trial to get started with automation testing.

Lyssna is a user research platform used to test digital products with real users and gain insights into their audience. Its tools optimize designs for engaging, user-friendly experiences. Key features include: Five second testing: Quickly evaluate landing page effectiveness with brief user exposure. First click testing: Assess navigation efficiency by tracking user clicks. Surveys: Gather feedback from target customers for validation. Navigation testing: Optimize user flows through task completion assessments. Prototype testing with Figma: See how users navigate interactive Figma prototypes at every stage of the design process. Card sorting: Open and closed methods to organize and label content intuitively for your audience. Tree test: Refines I.A for user navigation, ensuring easy access to needed information. Preference testing: Understands audience preferences through choice-based questions. Participant recruitment: Enables testing with own users or via a panel with over 690,000 people across 120+ countries and with 35+ demographics. Interviews: Streamlines the entire interview process, from planning to transcription. Recordings: Capture your participants' audio, screen, and/or camera during unmoderated testing.

Userlytics is a state-of-the-art user testing platform that allows users to quickly run user experience test on any digital asset (sites or apps, prototypes, competitor assets or more) from any device. Userlytics is the only platform that records the screen, audio, and webcam of participants. It also allows unlimited annotations, highlight reels and users/admins to be added. Userlytics also offers card sorting and tree testing, full audio transcriptions and branching logic. It also has dedicated account managers, quality assurance teams, and dedicated account managers to ensure that every result is excellent. You can give Userlytics an opportunity. Create a test with a participant for free in just minutes using code ONEFREE. You will get the results within hours.

Analytics for Codeless Prototypes. Rich insights and user feedback in minutes, not months. To analyze and improve your product, get a map of each click or tap on your prototype. You can see how users navigate your prototype and identify drop-offs. Watch real-time interaction and video recordings of testers' navigation. Find out how long it took testers for action to take. Time is important. You can get answers using single and multiple selections, opinion scales, and open questions. Ask testers to complete one task on your prototype. This will allow you to measure conversion rates, inbound, direct paths, bounces, and more. Ask testers for consecutive tasks on your prototype to measure conversion rates, bounces, inbound and straight paths, bounces, and more. Open analytics lets testers navigate through your entire prototype. This allows you to capture user flows and valuable information in large quantities. Ask testers questions and let their first click speak more loudly than any other answer.

Save hours of time by comparing user research recordings to test results that instantly translate into metrics that matter. You can quickly create a maze to meet every project's needs, including surveys and usability tests. Then share it with users with a simple URL. You can see the test results in real-time and transform them into quantitative data like heatmaps and mis-clicks. In your auto-generated Maze Report, share your findings with stakeholders and start a conversation. Maze can be used to validate ideas, concepts, and test wireframes, usability, copy, and gather user insights through satisfaction surveys and feedback. Maze is browser-based, device-agnostic and intuitive. It integrates seamlessly with leading design platforms such as Figma, InVision and AdobeXD to speed up your testing.

Testlio is the pioneer of networked testing. Our award-winning combination platform, freelancers, services, and platform allows you to deliver amazing customer experiences fast. The Testlio platform, freelance testers and client services are all part of the Testlio three-part solution. The offering enables software testing from any location. Any device. Any language. Fully integrated testing platform that allows seamless app testing from start to finish. Great results are guaranteed by world-class project managers, test leads, and other experts. Highly qualified and vetted, hourly, on any device, in any language, at any location. Testlio's Recommendations engine matches you with the best testers for your project to maximize impact and accuracy. Chat with one of our experts to learn how we can make app testing easy for your company.

Userbrain will show you what is working and what isn't for your product. It's a simple tool that allows you to create a user test in just minutes and receive results in just a few days. Userbrain is a great tool for UX designers, researchers, and managers. You'll be able to create products that people love to use with Userbrain. You can see how people from different backgrounds, locations, and devices interact with your product.

Contentsquare's digital analytics cloud for customer behavior helps companies to understand and implement strategies that will help them achieve more success. Conventional web analytics do not give you the whole picture. Traditional tools can be difficult to use and even more difficult to interpret, providing data that only specialists can understand. We make it easy. It's easy to see how customers use your website or app with our intuitive visual reporting. Contentsquare automatically highlights your most pressing issues and opportunities. It's like having a team of analysts to analyze your data and give you a smarter list. Identify the most important UX issues that are costing your online customers and prioritize them. Watch the exact sessions that cause friction and errors. Identify and prioritize errors based on revenue impact.

Talk to your users. Find out how your users use your app or website. Interview users from all over the globe. To help uncover valuable insights, your team can monitor and take timestamped notes. Ask users to complete tasks on the same time. Send a test link and you will receive a variety of recordings to your inbox. Remote user research for desktop and mobile. No cables required. Ask questions, get honest answers, and let participants share your screen from anywhere in the world. Any website, app, or prototype can be tested. Each project has a unique LiveShare invitation link that can be sent out to as many people as you like. Research goes beyond the lab. Interview and record the voice, screen, and face of anyone anywhere in the world.

PlaybookUX, an international software platform that allows businesses to get feedback from their target market, is called international software. You can see real people interact with your product, website, or prototype. Our software manages recruiting, incentivizing and transcribing video sessions, as well as analyzing them. Natural language processing is used to analyze research sessions.

Average users from the United States will record themselves using your app or site and give their first impressions. By receiving honest reviews from your target market, you'll be able "see what they see". In less than one minute, most users will decide if they will continue to search for another site. UserBob's quick, unmoderated tests will help you determine if your app or site is making the right first impression. If your site is making a great first impression, but users aren’t converting, you should run longer tests asking users to complete a task. This will expose any usability issues. Optimizing your conversion rate will be possible by eliminating what frustrates users. UserBob allows users to test your app or website. You present a scenario to the users and give them an assignment to complete. Users will record a screen shot and give feedback while they use your app or site.