Best Social Listening Tools for Google Business Profile

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Agorapulse is a Social Media Marketing suite that helps agencies, business owners, and marketers to manage their Facebook, Instagram, TikTok, Twitter, LinkedIn, Google My Business and YouTube accounts. Our inbox ensures that you never miss an interaction on social media. We offer many publishing options, including drafts, scheduling, bulk publication, and more. You can view the most important metrics of your social media accounts in our reports. We also offer team/collaboration options so that profiles with multiple admins can work seamlessly. Get a free trial to see why we are loved by our customers.

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. With Hootsuite, you can confidently schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business decisions—all from one intuitive dashboard. Hootsuite can set you up for success with expert certifications, training, and coaching in social marketing, social listening, and customer care, and social commerce. Get more from social with Hootsuite.

Social media can help you build and strengthen your relationships. The only social media management platform that enables you to connect with your audience and measure your performance. Sprout Social is a leader in usability and customer satisfaction, ROI, user adoption, and customer support. The most robust and cohesive social media solution built for scale. Social data can provide insights and trends that can be used to inform your marketing and brand strategy. With cross-network social publishing, you can plan, organize, schedule, and deliver content in a team. A unified inbox streamlines social monitoring and improves responsiveness. Rich social data and dashboards can help you drive strategic decision making throughout your business. Real people, real brands, real connections. Customers share their reasons for choosing Sprout's social management software and solutions.

Konnect's Listening tool allows you to listen to conversations from millions upon millions of social media channels and web sources. You can learn what customers have to say about you, your competitors, the segment, and how your campaigns are performing. You shouldn't miss a single conversation on the internet or social media that is important to you. Engage with customers on the platforms that they prefer. Use advanced workflows and CRM tools to ensure the right conversations are assigned to the right people, reduce turnaround times, and measure all of your actions. Konnect Insights Social CRM makes your customers happier. Beautiful dashboards and BI tools will give you insight into how you are perceived online and on social media. Know your share of voice, sentiment and media type. You can also get insights on social platform analytics for brand, competition and turnaround time reports.

Modern social media management tools are available for everyone. Expertly designed social media management tools that will help you achieve your goals. Find, collaborate and schedule content for all of your social media channels. Visually plan and preview your social media posts. You can build relationships with your followers and manage all your social media messages and comments from one place. You can measure and report on your social media performance. You can create and customize simple, actionable reports to reveal what's working. Vista Social Listening tools allow brands to keep track of important conversations through timely alerts, sophisticated filtering, and advanced filtering. You can improve your online reputation by using review management features like alerts, reporting, and the ability of responding! Like a pro, plan and publish to your social media accounts. Use unique platform features and techniques to get real results. ChatGPT is now available!

Webcare, messaging and social media publishing in one tool. A solid relationship with customers is crucial for any successful business. By providing excellent support, you can turn your customers into long-lasting relationships. Spotler Engage lets you manage all of your social media channels from a single intuitive platform. This allows you to stay informed and provide valuable feedback where it counts most. Comprehensive monitoring allows you to stay up-to-date on both online and off-line discussions. Stay up-to-date on all the latest events and respond quickly to them. All online communication can be consolidated into a single dashboard to help you stay on top of things and keep an eye on the latest developments. Spotler Engage's publishing module allows you to easily share your great content with the target audience. Ensure high-quality, efficient service across all channels and maintain a comprehensive view.