Best Review Management Software in the UK

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

ReviewInc is a leader in Business Reputation Management Services. ReviewInc's growing client base includes major international chains, brand-auto dealers, dental, medical and travel, leisure, property managers, retail stores, restaurants legal services, country club owners, and many more. ReviewInc is dedicated to educating business owners about the importance of customer reviews, and managing your online reputation.

Social Media Scheduling & Analytics Tool for Small Businesses, Social Media Professionals & Digital Agencies. Automate your social media marketing efforts. SocialPilot offers a long list of features that are curated into each plan with the goal of making your social media marketing easier. SocialPilot Reviews, a powerful tool that helps businesses manage and improve their online reputation, is designed to help them. It allows users to respond to feedback from customers across multiple platforms by centralizing review management. The tool simplifies the review request process by offering bulk email and SMS functionality. It streamlines interactions by allowing teams to track reviews, analyze them, and respond in real-time. SocialPilot Reviews offers seamless integration options including CRM systems. This makes it easy to engage with customers, improve brand perception and drive growth.

This is the easiest way to connect with more customers. Complete software suite that allows customers to search, engage, book, and pay online for your services. Connect with existing and new customers. A complete software suite that connects you with your customers via a growing number of digital channels. Customers today expect everything to be simple. We created a complete suite of software to make life easier for both you and your customers. GoSite is trusted by thousands of businesses to help them grow their business.

Elevate your business presence with Yelp by either adding or claiming your listing, ensuring your information is current, and engaging with customer feedback through timely responses to reviews. Utilize insightful analytics to track clicks and calls, and consider premium upgrades for enhanced advertising capabilities. Keep your profile updated with essential details like operating hours and contact information, making it easier for potential customers to reach you. Showcase your business’s highlights by adding appealing photos, which can help convert page visitors into loyal patrons. Provide functionality for users to request quotes, schedule appointments, or inquire directly through your profile, enhancing customer interaction. Stay proactive by monitoring incoming reviews and feedback, fostering an engaging relationship with your clientele to encourage repeat visits. Additionally, gain insights into your audience’s behavior by observing real-time metrics on page activity and user engagement. Understanding your potential customers better can help you tailor your services to meet their needs effectively.

Enhance your business operations while keeping your primary goal in sight — ensuring customer satisfaction. With Zomato, you can effortlessly manage your restaurant details using your smartphone, making your daily operations more efficient. Promote your offerings with banners, gain extra visibility through curated collections, and utilize a cutting-edge management dashboard for all your needs. Additionally, you can display your listing page across various online platforms, showcasing ratings and reviews, facilitating table reservations, encouraging customer engagement, and offering a range of other features to elevate your restaurant's presence. This comprehensive approach is designed to not only streamline your processes but also to amplify your connection with customers.

Tripadvisor stands as the leading travel platform globally, aiding 463 million travelers monthly in ensuring each journey is exceptional. People from around the world utilize the Tripadvisor website and app to access over 867 million reviews and insights regarding 8.7 million hotels, dining options, activities, airlines, and cruise lines. Whether in the midst of planning or during their travels, users rely on Tripadvisor to find competitive rates on accommodations, flights, and cruises, while also booking sought-after tours and attractions, and securing reservations at excellent eateries. Serving as the perfect travel ally, Tripadvisor operates in 49 markets and offers support in 28 different languages, making it accessible to a diverse array of travelers. This platform not only simplifies travel planning but also enriches the overall travel experience by connecting users with a wealth of information and resources.

BBB offers a variety of educational materials and programs aimed at empowering and safeguarding consumers in their marketplace experiences. The organization is eager to support you in overcoming any challenges you may face in the marketplace. Whether you need assistance with filing a complaint, sharing a review, reporting misleading advertisements, or alerting others about a scam, you have come to the right place for help. For businesses: In an environment filled with numerous companies competing for customer attention, obtaining BBB Accreditation instills assurance in consumers that they are engaging with a reputable and thoroughly vetted business. By applying for BBB Accreditation, you can demonstrate to potential customers that your company prioritizes honesty and integrity in its operations. Achieving this accreditation will ensure your business is recognized as a BBB Accredited Business, which enhances your visibility among consumers seeking reliable companies. With the BBB Accreditation Seal, over 400,000 businesses across North America gain added credibility, showcasing their commitment to upholding the BBB Standards for Trust and helping to build customer confidence while distinguishing themselves from competitors. Ultimately, this distinction not only enhances your reputation but also fosters long-term relationships with customers who value trustworthiness.

Maintain strong connections with your patients and get your practice ready for the future. As the COVID-19 pandemic persists, clear and effective communication with your clients is crucial. Demandforce offers a comprehensive solution along with innovative tools specifically designed for COVID-19 to help you stay engaged. With the Demandforce mobile app, you can conveniently manage your business from anywhere, accessing essential information with ease. Download the app today for free on both the App Store and Google Play. Enhance patient access, accelerate care delivery, and boost your revenue with Demandforce Telemedicine, which includes HIPAA-compliant video conferencing, secure messaging, online billing, and additional features. Our ready-to-use COVID-19 email templates simplify the process of staying connected with clients and patients during these challenging times. You can either utilize our templates or customize your own to effectively communicate important updates to your client base, ensuring they remain well-informed and supported.

Our revolutionary review system allows for instant access to 1,000's of written, audio and video reviews. Your business is dependent on reviews. There are so many people claiming their products or services are the best, and so much competition, it is important to stand out. SoTellUs not only allows you to get reviews on hundreds of sites such as Google, Facebook, Yelp, and Yelp, but we are also the only video review system in the world. Our patent-pending technology allows customers to give powerful video reviews that are instantly shared with the world. Our proprietary app allows you to quickly collect audio, written, and video reviews from customers. This is done when they are most satisfied with your service. Our clients love how quick and easy it is to leave a review. No problem if you have clients around the globe. Our system can also send and text your clients.

It's a known fact that unhappy customers are more likely than satisfied customers to leave a review. Negative reviews are not impossible to overcome. Elevatie's founder, and CEO, created the software to improve his father's online reputation. Within four months, the average star rating went up from 2.2 to 3.9, and search engine traffic increased by 217%. Customers are the best way to accurately represent your business online. We can help you create a "review funnel". This is a fancy way to say that customers can choose which platform they would like to leave their reviews, and whether they want to leave one or multiple reviews. It can make your business look worse if you don't respond to negative reviews.

Acquire. Engage. Keep. Surkus is a discovery platform that connects customers and brands. Our platform matches socially active consumers to brand-hosted events and offers, maximizing your ROI. We make it easy to market and save you time, money, and resources. The app allows members to find experiences and offers that are relevant to their interests. They can also complete tasks in return for a reward, such as free tickets to events or other perks.

AreTheyHappy serves as an all-in-one online platform designed to streamline the management of the digital presence for hospitality brands focused on growth. • Management of Reviews • Oversight of Social Media • Collaboration among Teams & automated task updates • Intelligent survey ticketing • Automated analytics and reporting This adaptable AreTheyHappy dashboard utilizes artificial intelligence tailored for the hospitality sector, allowing for the detection of significant patterns in customer feedback, influencer engagement, and detailed sentiment analysis, including tagging of reviews based on categories like food, ambiance, and service. With a powerful and user-friendly toolkit, your teams can effectively coordinate efforts, whether in the office or at various locations, ensuring a cohesive approach to marketing, operations, and direct customer interactions. The integrated features of platforms such as Facebook, Instagram, Twitter, TripAdvisor, Google My Business, Yelp, along with offline and face-to-face feedback and surveys, empower your team to enhance efficiency and deliver exceptional customer experiences. Begin your journey with a complimentary 14-day trial period to explore the benefits firsthand. Additionally, this platform's comprehensive capabilities make it an indispensable asset for modern hospitality management.

RepuSure®, programs that protect employees and employers and add value to benefits programs, can deepen client and employee relationships. Every five minutes, someone's reputation is damaged by reviews, blogs, social media, or mainstream media. RepuSure®, online reputation management services, provides protection for your customers. This personalized service includes proactive education through our portal, video and online learning, 24/7 chat assistance, reputation monitoring software, reputation monitoring software, and when human nature strikes, expert crisis management. We have developed proprietary methods to permanently remove certain content from certain websites. If possible, we will remove the content from the website and then remove it from Google within a few working days.

Boast streamlines the process of gathering customer feedback, video testimonials, and online reviews through a simple three-step method. Begin by either choosing from a selection of pre-designed form templates or crafting your own unique form. Tailor the questions and branding of your form to align with your specific requirements. Following that, enroll your customers in automated sequences to solicit their feedback or reviews consistently. Boast will dispatch a series of email or SMS reminders to help enhance your response rates effectively. Additionally, embeddable widgets allow you to optimize the customer feedback you collect. You can customize which responses to showcase and their visual presentation. Finally, insert a code snippet on your website to determine the placement of these widgets, ensuring they are prominently displayed for visitors. This approach not only improves engagement but also enhances the overall user experience on your site.

Transform guest feedback into actionable insights that boost your revenue. Discover the sentiments of your on- and off-premises customers, swiftly address any concerns, increase your 5-star ratings, and simplify the process of gaining insights and enhancing customer retention. Collect valuable customer data across all your locations, regardless of the interaction method—be it third-party delivery or online orders. Measure satisfaction with an efficiency that surpasses traditional methods by 18 times. With Ovation’s customer chat platform, your team can quickly engage with guests to address their issues and win them back in real-time. Foster customer delight through prompt communication, proving to be 16 times more effective in managing conversations than relying on online reviews. Utilize our advanced machine learning algorithms to pinpoint areas for improvement both on-site and off-site. Additionally, gain a deeper understanding of individual customer preferences, allowing your marketing team to tailor strategies based on specific behavioral traits and enhance overall engagement. This holistic approach not only improves customer satisfaction but also drives loyalty and long-term revenue growth.

Discover the foremost platform for managing reviews powered by artificial intelligence. With this comprehensive tool, you can oversee user feedback, evaluate sentiment, and enhance your app's discoverability, all streamlined in one location. Utilizing AppFollow, you can effectively leverage user insights to maintain your app's prominence in app stores while steadily rising in rankings. The suite of offerings encompasses: - A unified review management system for all prominent app stores - Automation for managing reviews, including tagging and AI-generated responses - In-depth analytics covering user reviews, sentiment, app rankings, and competitive analysis - Seamless integrations with leading platforms such as Zendesk, Salesforce, Tableau, among others - A dedicated team of experts available to assist with app development, assessments, and market strategies With over 70,000 satisfied clients like Hubspot, Robinhood, Lyft, Rakuten, Discord, Miro, Orange, Deezer, Sony, HBO, Disney, Playrix, Gett, Viber, and Wargaming, AppFollow has established itself as a trusted resource in the industry. Their commitment to client success ensures that your app can achieve its fullest potential in a competitive landscape.

Elevate your online store by leveraging powerful social proof. Whether you're launching your inaugural shop or you're a seasoned brand, Loox is designed to support your growth. Enhance your conversion rates, draw in high-quality visitors, and promote loyal purchases through engaging visual product reviews. Trusted by more than 90,000 Shopify merchants, you can automate personalized review requests and reminders, encouraging customers to share their photos and feedback. Create a distinctive presence with a sophisticated online store that instills confidence in your customers. Regardless of your store's theme, our beautiful review galleries provide an exceptional way to showcase product feedback on Shopify. Incorporating photo reviews on product pages can lead to an impressive 91% increase in conversions. With Loox, you can effortlessly gather numerous photo reviews and present them in eye-catching galleries, significantly enhancing your credibility, driving up conversions, and ultimately increasing sales through compelling social proof. By integrating these features, you not only boost your store's reputation but also foster a community of satisfied customers who contribute to your brand's success.

A communication platform designed to simplify interactions for both you and your clients. Group messaging is now more accessible, all within reach of your fingertips. With a single phone number, you gain access to one unified text inbox, allowing your entire team to stay informed about customer interactions, including responses and inquiries. Consolidate SMS texting, Facebook Messenger, and phone calls into one convenient location, eliminating the need for personal phone numbers while supporting multiple staff members through our mobile application. Monitor your team's response times and additional metrics with our comprehensive reporting features. Seamlessly integrate data from various applications to maintain a complete view of customer information. Invite your team members to communicate directly or through dedicated channels, and share notes to enhance collaboration on customer relationships. Create tailored groups for sending customized messages to specific audiences. Elevate your efficiency by integrating Myopolis with over 3,000 applications to automate your workflows. Additionally, sync your contacts with Hubspot to gain a comprehensive overview of all customer interactions and improve your service delivery. By leveraging these tools, you can foster stronger connections and streamline your customer service processes.

Connect with your customers across various channels, enhance your ratings, and simplify communication seamlessly through a single platform. The traditional contact form has become obsolete; instead, establish a direct connection with your clients using Superchat’s webchat feature. This allows potential customers to reach out to you effortlessly right from your website. Customer reviews are crucial for fostering trust in your business, and with Superchat, you can easily prompt satisfied customers to share their experiences through text messages, all managed from one convenient inbox. Developed in Berlin, our Superchat software ensures that your data is secure, with multiple layers of encryption and regular backups in place on our Frankfurt-based servers. Our dedicated team is always available to support you, guiding you through the setup process and providing ongoing assistance whenever needed, ensuring a smooth experience at every step. Rest assured, your data privacy is our top priority.

Bring your product evaluations to life by incorporating video and text feedback from genuine customers. Start by defining the metadata of your survey, including the type of questionnaire and whether video or text responses are required. After detailing the product you wish to review, you can send as many invitations as needed to your user base. Once you've collected the desired number of responses, you can either create a video for each individual reviewer or compile the responses into one comprehensive video, depending on your preferences. Utilizing video surveys enhances your understanding of customer sentiments far beyond what traditional text surveys can offer. We organize feedback into positive and negative categories through sentiment analysis, ensuring a clear view of customer opinions. Participants can easily respond via our app or web platform, which are designed for seamless compatibility. Our services prioritize security from the outset, effectively preventing any unauthorized access to your data. With this innovative approach, you can truly connect with your customers and gain valuable insights into their experiences.

Bluepulse provides a unique experience that isn't available anywhere else, offering you the ability to gather vital insights at the most critical moments. By fostering open lines of communication, you can better evaluate the feedback you receive and monitor your improvement journey alongside essential success metrics for informed decision-making. Imagine having all the tools necessary to create meaningful relationships with your team accessible in one convenient location. Forget the hassle of navigating through multiple applications just to retrieve contact information; Bluepulse enables seamless, real-time connections with everyone in your network. Rather than waiting for scheduled check-ins, leverage Bluepulse's continuous listening capabilities, which facilitate dynamic exchanges of feedback and valuable information. This ensures you are promptly notified about opportunities for improvement or the resolution of emerging issues. With Bluepulse, you can adopt a proactive stance rather than a reactive one, ensuring that no one and nothing is overlooked. Additionally, this innovative platform encourages a culture of engagement and responsiveness, allowing your organization to thrive in an ever-changing environment.

Together, we can enhance your online presence and reputation to draw in new customers to your locations! Streamline the dissemination of information regarding your businesses across key directories, GPS platforms, search engines, social media, and review websites. Consolidate the feedback received on your establishments from sources such as Google, Facebook, and TripAdvisor into one convenient location. Regularly generate reports, assess the data, and engage with customer feedback all from a singular platform. Motivate your happy customers to post positive reviews on your Google Business Profile. Improve your website by incorporating a store locator feature and custom pages for each location. Ensure that your points of sale stand out in search results related to your industry. Centralize the messages received on your Google Business Profile and respond effortlessly, whether centrally or locally. By working together, we can significantly boost your online visibility and enhance your e-reputation, leading to increased customer attraction for your locations! Additionally, fostering a strong online presence will not only help in gaining new customers but also in building long-term relationships with them.

Laika is a simple-to-use tool for small businesses that overlook customers. It seamlessly collects customer reviews from real customers. This will help you earn the coveted 5-star rating from Google Maps, Tripadvisor and other sites.

An app that allows you to send personalized, automated review requests. We offer 36% conversion rate for email requests, instead of a 1% rate. Customers will respond quickly because they can send photos and videos via WhatsApp. A chat interface that is intuitive and easy to use allows customers to form an emotional connection. You can send separate follow-up messages to customers for star ratings, text & image reviews, and encourage them to leave reviews. To encourage hesitant buyers to take a quick decision, display reviews in attractive widgets.