Zomato Description

You can get more out of your business without losing sight of what's most important: delighting your customers. Zomato can help you manage your restaurant information from your smartphone. It can also streamline your operations. Banners can be placed, you will get more exposure in collections you are featured, and you have access to a state of the art management dashboard. Your listing page can be displayed anywhere on the internet: highlight ratings, reviews, take table reservations, prompt user interaction and much more.

Integrations

API:
Yes, Zomato has an API
View Integrations

Reviews - 4 Verified Reviews

Total
ease
features
design
support
See More Reviews Write a Review

Company Details

Company:
Zomato
Year Founded:
2008
Headquarters:
India
Website:
www.zomato.com/business

Media

Zomato Screenshot 1
Zomato Screenshot 1
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Product Details

Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Customer Support
Phone Support
24/7 Live Support
Online

Zomato Features and Options

Online Ordering System

Integrated Gift Cards
Menu / Product View
Mobile Ordering
Push Notifications
Reporting / Analytics
Rewards / Loyalty Program
Secure Payment Processing
Store Locator
White-Label

Food Delivery Software

Delivery Tracking
Dispatch Management
For Restaurants
Gift Card Management
Menu Management
Online Ordering
Order Management
Routing
Sales Trend Analysis
Supports Loyalty Program

Review Management Software

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Zomato User Reviews

Write a Review
  • Name: Sahir L.
    Job Title: Data Analyst
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Solution for hunger at any time.

    Date: Oct 24 2021

    Summary: Overall, Zomato makes it very easy to order food at any time and at any place. All the major and local restaurants are listed on this platform with detailed pages.

    Positive: - Zomato has a detailed and descriptive landing page for every restaurant.
    - All dish's pictures are in HD format with description that helps in choosing what to order.
    - It allows tracking the delivery person as soon as the order gets placed.
    - There is always some cashback or coupon is present at the checkout.

    Negative: - The order tracking feature does not work accurately all the time and depends solely on the internet connection of the delivery person device.

    Read More...
  • Name: Meenakshi S.
    Job Title: React Dev
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Instant saviour from the hunger.

    Date: Jan 14 2022

    Summary: Overall, Zomato is one of the largest food delivery application, with almost all the major and local restaurants listed on the platform. The prices are competitive with sometimes extra discount with coupons.

    Positive: - Zomato displays the largest catalogue of restaurant and cuisines around the user.
    - Every dish is showcased well with images, ingredients and description.
    - The user interface is easy to navigate and use.
    - The delivery timing of the application is phenomenal.

    Negative: - In case of wrong item delivery, the customer support is hard to reach and offers coupons instead of refunding the money.

    Read More...
  • Name: Zeeshan I.
    Job Title: Java Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Exceptional discounts on foods.

    Date: Dec 28 2021

    Summary: Overall, Zomato is a great online food ordering application with great user interface and faster food deliveries.

    Positive: 1. The user interface of the application is detailed so that customers can briefly see the dishes before ordering.
    2. The food delivery times are phenomenal.
    3. The unique feature is that the 24/7 service it provides to its customer.
    4. Heavy discounts via coupon codes or by using debit and credit cards.

    Negative: The only con in my opinion is the customer services. In my experience, I have found it difficult to reach out to the customer supports in case of any issues with my food delivery.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Student
    Length of product use: 6-12 Months
    Used How Often?: Monthly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Zomato advantage and disadvantages and overall review

    Date: Feb 29 2024

    Summary: The platform's loyalty programs and discounts provide additional incentives. Zomato's global presence ensures access to a diverse range of cuisines, making it a convenient choice for food enthusiasts worldwide.

    Positive: Zomato offers a multitude of advantages, including a vast database of restaurants, detailed user reviews, and comprehensive menus. Its user-friendly app simplifies food discovery and ordering.

    Negative: N/A.

    Read More...