Best Queue Management Software in Australia

Businesses around the world lose billions of dollars every year due to long queues. Customers who are subject to poor queueing are less likely stay and recommend your business. Compare the performance of different departments and locations. Monitor wait times and the number of visitors who are waiting. Give your staff the tools to improve customer service. Recognize the achievements of your team and identify areas for growth. You can easily measure and share your performance results. Service reports are a great way to track KPIs and evaluate the effectiveness of your service strategy. Customers can join a virtual waiting list using their phones to eliminate in-person lines. Monitor your line in real-time. Customers can safely wait in their cars, at home or outside. Notify customers when you are available to serve them. Provide customers with regular updates about wait times and any other information. Talk to customers and ask for their feedback.

Our SMS-powered waitlist, reservations and queue management app for restaurants, hospitals, and other businesses will streamline your customer flow. * Customers can add themselves via an embedded widget, web page or SMS message to your list. You can also turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * You can easily text your guests when you are available. You can choose from a variety customizable automated messages or open a 1:1 SMS chat. * Can you use another software to schedule appointments? No problem. Upload reservations or use our API to manage your customer flow. * Integration with Square POS, Weebly and Weebly allows you to send text messages when an order has been placed. *There is no app that you or your customers can download.

A trackable Link and QR Code generator with contactless check-in system can build visitor confidence and provide valuable insights into your business or any web destination. Autonix is a visitor management and tracking system that allows businesses to monitor visit activity and provides powerful dashboard reporting on key KPIs. Visitors have the option to check in via trackable QR Code, Kiosk, or unique URL. To boost your business, use visit data for opt in remarketing. Easy-to-use visitor check in system helps you gain insights and build trust. Your visitors will appreciate the check-in option. It shows that you care about their safety and security while they are at your event or location. Marketers will love the powerful data collection features as well. A robust dashboard allows you to make qualitative business decisions and include performance metrics like impressions, clicks and conversions. You can monitor each event and see actionable trends. Autonix is easy to use for you and your customers. It can easily be integrated into almost every existing business.

Smart Queue Management System reduces customer queue time, increases staff productivity, and delivers a pleasant customer experience. We have the solution for any business size. Qwaiting is a cloud-based queue management software. Queue Systems are designed for reducing wait times. Qwaiting is more than just a queue system. Our Queuing solutions increase efficiency, enhance profitability, create a secure environment and improve the customer experience. Your customers will not be willing to wait if you provide excellent customer service. Qwaiting allows customers to check in by phone and wait to be served. Your staff will have all the information they need to provide the best customer service. You will have a complete picture of the situation in real-time. We provide data that helps you make better business decisions, from customer journeys to employee performance.

Connect and communicate with your customers efficiently while delivering the experience each customer demands, so you can grow faster, more profitably. When your customers have questions or need to get things done it’s important that you engage them effectively however they want. Your ability to create strong relationships with customers, foster loyalty, and ultimately drive profitable growth depends on it more than ever. Help customers quickly get answers or complete transactions on their own using self-service tools. Connect customers to the right resources when they need to meet face-to-face with a specialized expert. Empower employees with easy access to the information they need when customers need help. Our self-service solutions improve your customer’s experience, reduce call volumes, and drive growth and profitability for your business.

QueueDr's AI Schedule Management will help you rebuild your medical organization quickly, safely, and during and after the pandemic. AI is being used by more and more health systems to solve business problems and create value. QueueDr automates the scheduling and filling of missed appointments. This creates a scalable, personalized and productive AI Scheduling Experience for the entire health system. QueueDr's solution transforms revenue management, patient access and IT operations. QueueDr empowers healthcare systems to offer a consumer-centric experience for patients, streamline call center operations, and achieve best in-class physician utilization with an 100% autonomous experience.

Waitwhile is a smart scheduling and waitlist platform that helps 20000+ companies break their wait times and create amazing wait experiences. Waitwhile solves all aspects related to queuing, including letting guests check-in online, showing wait times, and keeping everyone updated via SMS and email. You can also integrate with the powerful API. Unlimited use for 100 guests per year.

Our system can send SMS notifications to customers as their queue number approaches. This will give them more convenience while they wait. Our queueing software can be customized to meet the needs of your business. Our in-house programmers can modify the QueueRite System's functionality and features to meet your business's needs. As a security feature, the Ivant Queue Management system requires a username and password log-in. To further protect the queuing process, the starting numbers for queuing can also be randomly generated. QueueRite System runs on a browser, so no software installation is required. It works on the client's local area network connection. QueueRite System offers an Application Programming Interface (API), which allows third-party programs to seamlessly integrate with QueueRite System.

Kareo is a web-based practice management platform that makes it easier to run your own independent practice. Kareo was designed to help physician practices with 1-10 providers and medical billing businesses with 1-100 providers succeed. The platform integrates all major functions into one intuitive platform with its Billing, Marketing, and Clinical modules.

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

Increase efficiency in dismissal. QManager can be downloaded to iPads and smartphones so parents and guardians can sign their children in and/or out from their car or front lobby. Reduce paper, save time and increase accountability. Safety at school. Parents and guardians can use the QManager app on smartphones to run the QManager app when dismissal starts. The QManager app will allow parents and guardians to simultaneously access the virtual lineup from their iPads. This makes it easier to manage dismissal. QManager also allows students to stay engaged in their classrooms while they wait for dismissal. You can save time by calculating the billing hours for contracted and non-contracted hours. You can also run historical, absentee and attendance reports. Our secure script allows you to quickly upload your school's family data. Get our app for iPad and manage dismissal.

With Qmatic Experience Cloud you reduce actual and perceived wait times, increase customer satisfaction as well as employee productivity and efficiency. Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Qmatic Experience Cloud is an intuitive, dynamic all-in-one platform for effortlessly delighting your customers, empowering your people, boosting your operations – and adapting on the fly. It is designed to work front and back – to give customers a better service, ensure employees have the time and space to perform their job effectively, and give you the management tools to stay in control.

JRNI is a platform that allows you to schedule and manage personalized experiences at scale. JRNI offers apps that facilitate appointments, virtual queueing, and events. It also provides industry-leading analytics. JRNI allows businesses to offer remote and in-person experiences which increase revenue, profitability and efficiency, build customer relations, and improve customer satisfaction. JRNI's platform allows businesses to shift from selling products to creating unique experiences by scheduling and managing personal services. JRNI is used by industry leaders such as Urban Outfitters, Visions Credit Union, and U.S Bank to deliver personalized experiences at scale. Visit us at https://www.jrni.com

Virtual queuing promotes social distancing through eliminating wait lines by allowing customers to queue via their smartphones, track queue progress and arrive at the store nearest to them. Features / Benefits: Benefits: - Safe distance compliance – Customers can queue anywhere, on any device. - No shared touching areas. - Contactless usage for customers and staff. - Quick setup, no hardware or software required. Setup takes less than 10 minutes. Customers engaged - Keep them informed by SMS and notifications

Our solutions are 100% app-based. This means that you can use our business app to manage queues and your customers can use their phones to check-in to your company. Customers can check-in only when you're open. Temporarily close the queue but still provide service to customers who have already checked in. Customers have the option to check in multiple ways. Allow users to check in via app. Your customers will always be updated about their status in the queue, as well as approximate wait times. You will also receive additional notifications when your customers are ready to use your service. You can manage multiple kiosks with the same app. Customers can be directed to different kiosks depending on their needs. Optimize queue flow and offer service simultaneously. Get to know your customers before you arrive. Define service categories, and receive information at remote check-in.

Skiplino is more that a Queue Management System. It allows businesses to manage queues efficiently and smartly. Our plan supports social distancing and eliminates touch surfaces. Customers can book appointments remotely using their mobile devices. Reduce wait times and keep your customers happy. You can manage your agents with real-time metrics, and get to know your customers through feedback forms. Skiplino is a system for managing queues that allows businesses to manage customers efficiently and effectively. Skiplino, an intelligent cloud-based system that monitors queue data in real time and collects customer feedback, is called Skiplino. Our cloud-based software can then analyze this data to improve the performance of your agents. Skiplino Queue Management System records the information about your customers and the services they plan to use.

WaitWell's Queue Management & Appointment Solution is an award-winning solution that eliminates queues and gets people to the right place at the right time. WaitWell allows visitors to join the queue from anywhere, and they can move around freely, making it easier to use their wait time for productive purposes. Organisations can see a reduction of wait times up to 35% and walkaways down as high as 60% WaitWell can be used in medical offices as well as university admissions offices, retail locations and government offices. WaitWell can be used anywhere people have to wait for service. WaitWell increases customer retention and decreases staff turnover. WaitWell is well-suited to large-scale, multi-location enterprise implementations. It offers industry-leading analytics and reports as well as robust user permissions. WaitWell is a service-oriented company that differentiates itself. We offer exceptional training and free demos to ensure a successful implementation.

Patient intake software. Digital tools to help your healthcare company succeed in a changing environment and provide the modern, convenient experience that your patients expect. Phreesia's automated platform for patient intake engages patients and gives you the ability to do more of what is important in your organization. Healthcare organizations are using Phreesia’s Intake for Telehealth solution to collect important patient information for every telehealth visit. Phreesia's patient intake platform supports your digital front door strategy. It engages your patients at every stage of their healthcare journey through in-person visits and telehealth visits using our native apps or our library APIs. You can create a custom patient intake management system that engages patients and allows you to do more of the things that matter to your company.

Bindo offers solutions for F&B, Retail and Hospitality in today's fast-paced, challenging business environment. Bindo has over 10,000 points of sale in 12 countries. Their solutions help businesses increase their revenues, profits and operational efficiency. They also help them grow their customer base in today’s challenging world. Everything you need to run your business efficiently and effectively. Bindo Smart Register is intelligent and automatic. It recommends products to customers and helps you increase sales. Special discounts and promotions will be displayed during checkout to increase the likelihood of upselling. Bindo helps you manage the supply chain, from the purchase order to stock transfers across multiple stores. Advanced features like the ingredient tracking module improve cost control, while automatic notifications about low stock ensure that you never run out.

Customers can scan the QR Code displayed at your storefront or browse to a URL to join the queue using their mobile phones. Customers don't need to download any mobile apps, they can just use the built-in web browser on their mobile phones to join the queue. Customers will be kept informed and up-to-date on their queue status by the queue status web page. QueuePad mobile app allows you to social disengage and keep your customers and employees safer. List of customers currently in queue. Any customer notes and arrival times are displayed. Clicking the phone icon will allow you to make a call or send a SMS to this customer. The list of Services, each one a separate customer queue. You can only configure 3 services. Once the queue reaches Nth position, the software will automatically send SMS notifications to each Customer. This service requires a valid SMS Gatewar API account.

piLOBI is a one stop solution for visitor management in your workplace. Visitors can no longer check in using paper logbooks. piLOBI is an intelligent system that provides a step up to the traditional lobby management system. Security guards can find it difficult to monitor and maintain a large number of visitors at once. All new piLOBI digital visitor management software will modernize your reception. Digital reception software helps companies manage large numbers of visitors efficiently and quickly. Visitors can enter their details themselves, eliminating the need for a receptionist. PiLOBI eliminates waiting times and long lines. It also makes it easy to manage visitor access. Businesses are assured greater accountability with piLOBI visitor management solutions. piLOBI helps you streamline your reception desk and reduces the workload.

You can improve your customer service and organize the waiting experience. TotalQueue Software makes it easy to create a Customer Queue Management process. It can also be easily customized to meet your business's needs. You can download our fully functional software free of charge, and then purchase the software only after it is fully functional and satisfied you. The software is easy to install and will allow you set up the queue system software within a matter of hours. Check out our online demo to get a quick overview of how TotalQueue works. Compare the main features of each software version and choose the one that best suits your needs. Take a look at the components of TotalQueue's Customer Management System. Each component of the software system serves a specific purpose.

Queues can be interesting. It can be uplifting to see people waiting in long lines for your products or services. However, they may be disappointed by the chaos and long wait times. What if you could control and manage the flow of your business, and reduce chaos? Imagine a central dashboard that displays real-time statistics and alerts about your entire business's flow. If you are still using traditional methods like sign-in sheets and physical management to manage queues, it is time to upgrade to queue management software. Queueme's modern queue management software can be customized to meet the needs of your business. A cloud-based software would allow stakeholders to access company-wide data and analytics at their fingertips. This could open up new possibilities for data science deployment at your organization.

Qmatic Orchestra 7 provides a solution for any need, whether it's a system to manage queues or a robust platform to manage customer journeys across multiple channels. Orchestra 7 allows you to offer mobile tickets and online appointment bookings. Orchestra 7 will take care of your visitors before they arrive. You can allow check-in at your premises via a self service kiosk, a reception, or both. Let your visitor choose which option they prefer. Orchestra 7 allows you to reach out to your customers and get feedback after the visit is over. Orchestra 7's modular design allows you to tailor it to your needs in terms of functionality, number and user count. Orchestra is flexible enough to adapt to your changing needs.

A world-leading queue management software. Qtrac®, a cloud-based virtual queueing and appointment scheduling platform, is available. Qtrac queues thousands of customers every day. Find out why Qtrac is preferred by both small businesses as well as the nation's largest enterprises. Customers hate waiting. It's not a secret. Virtual queuing gives customers control, increasing customer satisfaction and loyalty. Virtual queuing eliminates lines and crowds. You can easily manage visitors and gain insight into their needs before you serve them. To maximize efficiency, you can control and manage workload and occupancy. Appointment scheduling helps you manage your capacity. Mobile queuing allows you to connect and engage with customers. For the best personalized experience, communicate directly with customers. Reduce customer frustration and increase brand loyalty. Appointment reminders help customers keep on time and reduce no shows. Wait-time notifications are a marketing and advertising opportunity.