Best Free Professional Services Automation Software of 2024

SuperOps is a future-ready, unified PSA-RMM platform for fast-growing MSPs. Powered with the goodness of AI and intelligent automation, SuperOps is packed with all the features and tools that a modern MSP needs, including project management and IT documentation. MSPs no longer need to toggle between tools to manage different pieces of their work. With SuperOps, MSPs can break free from disjointed, legacy tools and experience a platform that’s built for the cloud and designed to make MSPs’ work and life easier.

Runn is a real-time resource management platform with integrated time tracking and powerful forecasting capabilities. Intuitively plan projects and schedule resources with allocations, project phases, milestones, and time off. Flick between monthly, quarterly and half-yearly views to plan for the short and long term. Get a dynamic bird’s-eye view of your entire organization to manage capacity, workload and availability changes as you create your plans. Runn makes resource management dynamic and visual from a single, shared view. Drill into different roles, teams and tags to compare trends and understand which groups are overbooked. Plan out tentative projects to see how plans might change if work gets confirmed. Track projects, view forecasts, and get relevant metrics within Runn. Get insights like utilization, project variance, and overall financial performance. Use Runn’s built-in timesheets to monitor project progress. Runn integrates with Harvest, WorkflowMax, and Clockify. With the API, build your own integrations to connect Runn with your favorite tools.

The Planfix platform allows organizations to manage their entire business online. Regardless of company size and industry, Planfix has something to offer as an excellent project and work management tool. With Planfix, your company gets a fully customizable management system, from process design to appearance. Planfix’s platform combines task and project management, CRM, sales, marketing, production, logistics, support service, accounting, and HR in one full-featured solution. Data is seamlessly transferred from one team to another - for example, a transaction at the implementation stage becomes a project and then is transferred to support. Planfix is equally well suited for businesses and non-profit organizations, public associations, or any other group of people working towards a common cause. Trusted by 7724 companies, automates business workflows of more than 68 000 users.

Project Insight (PI), a modern project and portfolio management software, can aggregate and report on all projects in your organization. PI consolidates your work, projects, and tasks in one online platform that you can customize to suit your business needs. PI is ideal for companies with complex project management requirements such as budgeting, scheduling, time-tracking, and capacity planning. However, PI is easy to use and customizable, which allows them to provide exceptional customer service. You can easily combine data from key CRM, accounting, DevOps and support software to give stakeholders real-time insights into your project. The FREE version of PI lets you start quickly and grow as you go.

Avaza allows you to manage projects, track time, expenses, send invoices, and receive online payments. Avaza is a one-stop solution for project management, time tracking and invoicing. It allows companies to focus on clients. This platform is ideal for consultants, freelancers, and small businesses. It is accessible anywhere, on any device.

Provide the information you need to principals, project managers, or your entire staff quickly and easily. The powerful dashboard of BQE CORE allows you to monitor KPIs such as project performance, time and expenses, profitability, and other important metrics. You can monitor the status of each phase and track progress. You can also compare actual and budgeted hours and costs so that nothing slips through the cracks. Use interactive Gantt charts to efficiently allocate resources and forecast accurately every time. CORE CRM is specifically designed to manage professional services' new sales opportunities, activities and performance. Learn how BQE CORE can help you focus on the most important parts of your practice and manage client projects. Book your own personalized demo today!

BigTime is an online time and billing system that professionals use. BigTime allows firms to use time and expense tracking tools as well as WIP management, billing, invoicing, task management tools and many other features in one platform. BigTime, which is cloud-based and has an intuitive interface, bundles industry best practices and operational know-how into a user-friendly app that runs on any desktop or mobile device. BigTime integrates with top productivity apps like Zapier, Lacerte and Slack. From project creation to client payments, BigTime streamlines firm operations with intuitive budgeting, project management, and invoicing solutions that can be configured to automate even the most complex scenarios.

Work the way you want – no matter what methodology you use and no matter what job title or certifications you have. Manage your people with trust and transparency – treating your people like pros and empowering you to see what’s happening while it’s happening. Scale high-performance deliberately – so you can run your project your way, no matter how big or global your team is. Reduce the complexity of collaboration – making it easy for everyone to see what they’re working on, who they’re working with, and what comes next – no matter how big the team is. Centralize all project information – so that your teammates can zoom in on the details of every task – and you can zoom out to manage the bigger picture with cross-project analytics. Scale the way you work – making it easy to manage permissions and privacy down to the task level and oversee multiple projects at the same time. See everything in one place so you can effortlessly manage your team, projects, clients, and freelancers. Get all the advanced features you need, from time tracking to budgeting to resource allocation — to run effectively.

Wrike is a powerful work management platform that gives cross-functional teams full visibility into complex projects. Our cloud-based collaboration software software is trusted by 20,000+ leading companies around the world, including tech giants such as Fitbit and Siemens. Wrike boasts a wide range of award-winning features, including dynamic request forms, automated workflows, cross-tagging, custom item types, and 400+ app integrations. Work smarter with Work Intelligence™: our advanced communication software that offers voice commands, smart replies, and document processing. We also offer tailor-made templates to help teams kick-start Agile projects and tick every box for compliance. As well as 99.9% uptime, our enterprise-grade security offers single sign-on, role-based access control, and continuous data backup. For extra peace of mind, you can use the Wrike Lock add-on and gain full ownership of your master encryption key. Wrike has been proven to make organizational processes 40% more efficient, eliminating time-consuming admin work and reducing costs across the board. Discover how it can benefit your team — start your free two-week trial today.

The UiPath Platform allows you to transform your business into a fully-automated enterprise. Fully automated enterprises are digitally transformed enterprises. The automation platform that does it all can help you increase business resilience, speed, agility, and relieve people from mundane tasks. To gain a deep understanding of complex business processes, you can use data from business applications like ERP and CRM. You will be able to identify what needs to be automated and how to do it well. And you'll also be able prove your impact. UiPath, an innovative Robotic Process Automation platform (RPA) that enables organizations to automate business processes efficiently, helping them become digital businesses more quickly and gain a competitive advantage on their journey to AI. UiPath is flexible, extensible and sustainable. Users can design their own workflows using UiPath without any scripting or programming. The platform features full auditing capabilities, advanced analytics reporting, and customizable dashboards.

AccountSight, also known as a cloud-based Professional Services Automation, focuses on helping growing businesses and startups. The key features include project management, time tracking and billing, invoicing, expense tracking, resource management, and billing. Users can also attach expense receipts and timesheets to project invoices, project planning and forecasting, and scheduling. AccountSight tracks actual and planned costs, as well as hours worked on a project versus hours spent. Administrators can create estimates, forecast budgets and place bids for projects. They can also convert estimates into invoices. AccountSight is also available for iOS and Android via apps.

Planview AdaptiveWork, formerly Clarizen, allows PMOs and professional service delivery teams of any size to gain real-time transparency across all their work. It automates workflows, proactively controls risks, and delivers greater business impact. Align your workforce to the company strategy, and ensure that they are focused on delivering the right things at just the right time. Track, manage and prioritize work requests, and ensure that all requests include all relevant information needed to execute. Bi-directional integration using custom triggers for capturing opportunity details to plan your client's projects. Automate and manage all stages of the request process (submission, scoring and routing) to be considered as projects, tasks, or work.

ServiceDesk Plus is a web-based, fully-featured ITSM suite that is specifically designed for managed service providers. This all-in one ITSM solution provides comprehensive help desk, service desk and asset management in a multi-tenant architecture that has strong data segregation. This allows service providers to provide services and support to multiple clients through centralized controls.

SherpaDesk, an all-in-one helpdesk program, is easy to use. Professional services with all the tools you need You can run your business and have the time to do what you love best: Your customers will receive world-class support

iBE.net provides a complete software solution to professional service firms. iBE.net is available on the web and mobile for a low monthly cost. It allows firms to streamline their processes from lead to payment. The platform has tons of features including billing, time, project financials and billing, HR, CRM, resource plan, workflow, Quickbooks integration, powerful reporting, and billing.

Professional service companies around the globe love Accelo to manage client work profitably. The cloud-based platform handles all aspects of client work delivery from prospect to payment. It also manages tickets, retainers and timesheets. The client work management platform puts an emphasis on money and time. It gives you a complete view of your most recent business data and financial performance. Client communications, activities, and work are all centralized on a single platform so you can always see where things are without needing to ask for status updates. Accelo improves efficiency and streamlines workflows across the business. It also helps teams and leaders coordinate better and increase visibility. This allows professionals to concentrate on the most important work while leaders can run the business. Managers can deliver projects on time and within budget by harnessing the power of automation.

Inspire Planner is a leading Salesforce project management app. It is used by companies of all sizes across multiple industries, from small businesses to large public corporations. We have been searching for a Salesforce-native project management app for years without success. We found apps on Salesforce AppExchange that were too expensive, too complicated, or that offered a new way to do things. We decided to put our talents to use and create the app we were looking for. Inspire Planner was born from this vision. Inspire Planner offers many powerful features, such as multiple predecessors and interactive Gantt charts, automations, templates, time track, resource capacity planning, and more. Inspire Planner is a great tool for integrating everything in Salesforce if you are using Microsoft Project, Smartsheet or another similar tool.

ITM Platform is the Project Portfolio Management Software that bridges the gap between project management and strategy. It takes just two weeks to integrate and is easy to learn. You and your team members can be fully operational quickly and have the tools and resources you need for managing your portfolio and aligning it with the overall business strategy. ITM Platform provides robust control over economics (costs, revenue, etc.) at all levels: portfolio, program, project and task. You can manage agile and waterfall projects, prioritise what is most important for your business, and report on progress company-wide using real-time information.

CONREP, Inc., founded in 2005, provides a full range of professional services and staffing. Many of our innovations have become industry standards. Fully modular, powerful organizational tools for HR staffing, professional services, and consulting firms. CONREP’s cloud-based, fully modular software contains all the essential modules for managing and automating front and back office operations. CONREP gives you the tools you need to increase the productivity of your Sales team and recruiters, and reduce the time it takes to hire. Engage the best candidates and make more placements with one integrated system. CONREP has undergone an independent audit to ensure that all modules are fully compliant with DCAA. CONREP has the modules and seamless integration needed to meet all your business PSA needs.

Taskomat automates all aspects of freelance work, including task planning and invoice issuing. Taskomat allows you to compare the budget of your jobs with the time it takes to complete them. It also condenses the most productive productivity techniques into one software. Taskomat is the most productive and smart working software. It is a project management, task management, time & performance tracking platform, customer management platform, invoicing platform, and customer management platform. Taskomat allows you to manage all aspects of your work from one place. You won't waste time on platforms that don’t provide real value. Taskomat is not a project-management tool. It is an ROI management platform. Optimize your work processes to achieve your financial goals. A billing tool is not enough to help freelancers thrive. A generic project management tool is not enough. Taskomat is all you need to be a successful freelancer.

Ruddr is a modern platform for professional services for small-to medium-sized teams. Ruddr tracks key operational data such as clients, projects and budgets. It also captures time, expenses, expenses, and invoices. KPIs and reports provide insight into metrics like revenue, services margins, realization rate, utilization rates, and many more. Ruddr offers a complete set of integrated features that will allow you to manage your professional services business without any hassles. All of your clients and projects can be managed in one place. Each project dashboard contains key performance indicators. You can track time easily using a list view, a week, month, or day view. Project managers can quickly approve time and expense. By aggregating the tasks of a project, you can create a detailed budget. Throughout the project, track real-time progress against the budget. Run reports easily on key operational data in Ruddr. You can easily evaluate data such as hours, expenses, utilization, etc.

Progressus powered by Microsoft Dynamics 365 Business Central is designed for small- and medium-sized professional service firms. It helps you plan for profitability right from the beginning. Profit requires the perfect combination of planning and execution, from allocating resources to tracking every dollar spent. Progressus for Microsoft Dynamics 365 Business Central Professional Services Management Software provides everything you need to make profitability a priority. Track, view and analyze your costs easily. Instant expense visibility before the end a financial period. Record inventory and items against a project. Access information in simple-to-view dashboards and reports. Unlimited budget revisions. Budget generic resources to be used as placeholders. Copy budgets from other projects. Register material consumption directly on the project. Compare the budget details to the task level. Outlook integration, CRM functionality, as well as simple-to-use workflows, can be used to empower teams.

All IT Service Requests and Tickets can be easily created, managed and resolved. All your IT service tickets and requests can be created, managed and resolved easily. Reduce the number and time it takes to resolve IT issues. Comparable solutions cost about one-third the price. With seamless VSA integration, you can resolve IT service tickets up to 40% faster. Your technicians can work seamlessly across all tools and have access to the right information whenever they need it. With a complete IT helpdesk ticketing system, you can spend less time tracking tickets and more on making customers happy. You can effectively staff and manage IT projects, and receive real-time status reports. Comprehensive project management can improve forecasting. Vorex Service Desk dashboard gives real-time information about the status and progress of tickets. You can quickly create custom reports and gain insight to help you make the right business decisions.

The best PSA software to optimize your contract-to-invoice workflow. TimeLog gives you valuable insights into the project's time, resources, and earnings. You can achieve greater productivity through more accurate billing and higher profits. You can track time and expenses at your own pace. Do not waste time invoicing using a lot of spreadsheets. Instantly see which projects will be profitable and on-track. You can plan better and stick to your deadlines with a complete overview.

FieldAware's field service software is designed to be the central point of your daily operations. FieldAware's field service management software streamlines tedious processes such as dispatching, scheduling, and invoicing. It also gives your field staff vital information that they can access, which helps them to be more productive. It is called the FieldAware Field Services Hub and is the next step to operational efficiency. FieldAware software is designed to speed up the scheduling process and optimize field team's work time. Our software automatically optimizes the schedules of your entire team by simply entering their service areas, expertise, past projects, and clicking a button. It also sends it to their smartphone app in real time. FieldAware's Field Service Hub simplifies field service management and places the technology's focus where it is most needed -- in the field. Our robust capabilities and features will help you service organization deliver high-impact results.