PBXware, an Asterisk-based platform, has been under continuous development since 2004, making it the longest-standing solution of its type that is still being enhanced. Its foundation on open standards provides service providers with significant versatility, ensuring compatibility with existing SIP infrastructure and hardware. The platform offers three different plans that cater to a range of needs, from comprehensive PBX and unified communications to a complete omnichannel contact center solution. Providers can quickly implement Voice Agents and Live Transcription, manage multiple CRM systems simultaneously for each tenant with automatic activity tracking, and link real-time call events to clients' automation tools via the Event Publisher. PBXware operates on SERVERware, with sipPROT ensuring security at the SIP level, while gloCOM Next facilitates seamless connectivity for end users across desktop, mobile, and web platforms. It is also fully customizable for branding purposes.