HubEngage Reviews

Summary: I use HubEngage to keep employees engaged through better communication in one space, sharing announcements, newsletters, talking about projects, and for comprehensive project research without needing external tools.

Positive: I like the translator feature in HubEngage because we have many employees with different languages. It lets us translate languages, which is really useful for communication, especially when employees chat in languages like Spanish or French. It allows us to understand each other better by translating into English or any preferred language.

Negative: We're facing some issue regarding when we were logged out from the software for no reason, but thank God the customer support were there to help us out and they did it very fast.

Summary: I truly appreciate HubEngage for enabling seamless communication and fostering better connections among employees. It has significantly enhanced our team’s ability to stay connected and share announcements and newsletters effectively. I love that we can use it not only for communication but also for conducting our research projects. This multifunctionality is a game-changer because it eliminates the need to switch to other platforms like Chargebee for different tasks. Discovering HubEngage's utility for project research within the same platform we use for communication has been very impressive and incredibly convenient. It offers a comprehensive solution without the need to explore other tools, making it an integral part of our workflow.

Positive: I find HubEngage enhances team communication and collaboration, allowing us to know each other better and manage announcements efficiently. It also supports our research projects, eliminating the need for external tools.

Negative: As at now the software is going smoothly. This multifunctionality is a game-changer

Summary: HubEngage improves team communication, facilitates announcements, newsletters, and celebrates wins. It helps employees connect and understand each other better with effective translation features, enhancing communication despite language barriers.

Positive: I love how HubEngage enables employees to connect with each other and have meaningful conversations, improving their mutual understanding and collaboration. The ability to celebrate small wins and make announcements through newsletter campaigns is invaluable for our communication strategy.

Negative: I find that sometimes when using the translator in HubEngage, there is a delay before it translates the text but since last month now is going well and fast

Summary: I use HubEngage to keep employees connected in one space, boosting work efficiency through true communication. It handles announcements, newsletters, campaigns, and assists in project research without needing external tools.

Positive: I like the translator feature in HubEngage. It's very, very helpful because it allows us to translate languages instantly. We have a lot of employees from different countries and states, and with this feature, when they type in their own language, we can translate it to our understanding language instantly.

Negative: The support are helpful they respond in time no negative

Summary: I use HubEngage to enhance communication among employees, making them feel closer and improving efficiency. I appreciate the email marketing and SMS features for announcements and newsletters. However, I would like more templates for a fun and branded experience. Setup was easy

Positive: I like HubEngage's email marketing and SMS features. They are very valuable for us, especially for announcements and urgent communications to employees.

Negative: I would like to see more templates regarding the email marketing. I would like to see templates to be added so that it can be more fun and also more branded.

Summary: I use HubEngage for enhanced team communication and to manage client discussions efficiently. Its translator feature, which allows seamless language translation and interaction, is particularly valuable. However, I want the translator to be more intelligent with automatic translations. The setup was straightforward.

Positive: I really like HubEngage's translator feature. It has been incredibly helpful because it allows everyone to express themselves in their own language without limitations. For instance, if an employee only knows Spanish, they can freely type in Spanish, and the translator will convert it to the language we understand.

Negative: I would like to see the translator features be more intelligent, where it can automatically translate by itself without having to click the translator feature.

Summary: I use HubEngage for employee communication, enhancing interaction and engagement among employees, and aiding marketing research. HubEngage has improved communication effectiveness and reduced communication barriers. I appreciate the social hub feature but wish for more features related to projects. The setup was straightforward with helpful customer support.

Positive: I find the social hub in HubEngage very useful because it allows employees to post and interact with each other. It makes our employees very effective through true communication, which helps in marketing research by sharing ideas easily.

Negative: I would like to see more features regarding projects research.

Summary: HubEngage solves our communication issues by providing full access to employee communication, allowing us to share projects and files, and it's great for announcements and urgent newsletters.

Positive: I like the SMS and email marketing in HubEngage. The SMS feature is really useful for sending information to our employees, especially for urgent announcements.

Negative: I would like to see if there are templates for email marketing so it can be more stylish when sent to employees.

Summary: I use HubEngage for effective communication among nurses and doctors, allowing us to discuss patient progress, treatments, and share announcements. I love the social hub feature, which boosts engagement by enabling us to share our daily routines. The setup was easy, taking less than five minutes.

Positive: What I like most about HubEngage is the social hub. It's been very, very, very valuable to us because it allows us to post our daily routine, like when treating a patient, and share our daily activities. Other employees can see and react to it, which boosts engagement. Additionally, the setup was very straightforward and easy, taking us no more than five minutes. It was very fast and reliable.

Negative: No dislike about HubEngage, very straightforward and easy

Summary: I use HubEngage to improve communication, break down barriers, and share news and campaign announcements. It enhances engagement by aligning employees and creating a safe platform for sharing experiences.

Positive: I really like the social hub on HubEngage. It's a very valuable tool because it allows us to boost content like on Facebook and boosts engagement. It aligns employees to share their experiences and makes them feel completely okay on the platform. Also, the initial setup was straightforward thanks to HubEngage providing a clear vision for us, and the customer support was available to assist without any issues.

Negative: No comment, HubEngage providing a clear vision for us, and the customer support was available to assist without any issues.

Summary: Overall I recommend it to the world.

Positive: It's easy to use, flexible to customize as per our needs, and scalable to as many employees as a large organization may have.
It auto-translates content in real-time into 14 international languages which is a big plus for our offshore team of associates.
The analytics are instant and deep. It also provides us with ready graphs for use in internal reports. We can also add segments to be included in the analytics.
It has got all the modules rolled into one app - engagement, recognition, social networking, surveys, messaging, chat, video conferencing, forms, news feeds, document repositories, quizzes, and much more.
And the company comes up with one innovation each day in the form of feature updates. Truly remarkable.

Negative: I can't think of any as such. But maybe will be great if they include AI in it in the future.

Summary: HubEngage helps manage employee communication by prioritizing urgent messages, keeping conversations organized, and reducing distractions. It also allows us to quickly send SMS notifications about urgent tasks, enhancing team responsiveness and ensuring effective communication.

Positive: I like HubEngage for its ability to send out SMS to our employees. We have over 300 employees, and the software allows us to send SMS to each of them regarding urgent situations, notifications, or reminders. This feature has been very useful because the SMS notifications are received and opened quickly, making it quite effective for urgent communications.

Negative: I would like them to make the software more updated and make it very easy for us to navigate because some features are very hard for us to carry out. The recognition features have been hard for us to set up. We've been trying to use it for some time but we're unable to do it easily. This takes our time before we set it up.

Summary: HubEngage helps us quickly send urgent messages to our employees through SMS and email, ensuring they recognize the seriousness and respond promptly.

Positive: I like how HubEngage allows us to send SMS messages without any configuration. While many businesses face issues with that, our experience was surprisingly easy, especially since we were using Oktopenoguage for it. The SMS messaging features are very helpful for us, particularly for delivering audience messages for clients' needs or emergency communication.

Negative: I don't like that when they update the platform, they don't notify users about the changes, so suddenly some updates are different and strange, making it hard for us to navigate the platform. Also, the initial setup wasn't straightforward because the tutorial content provided was outdated, and we had to contact customer support for help.

Summary: HubEngage transformed how we communicate internally. It solved years of chaos and gave us a platform everyone actually uses.

Positive: The multi-channel delivery ensures frontline workers without email accounts stay informed, and automated surveys let us gather feedback without chasing responses manually. It’s made communication structured, measurable, and much more reliable.

Negative: The initial setup required planning, especially customizing user groups and permissions. Some employees needed onboarding to understand the platform fully.

Summary: If your company struggles with inconsistent or invisible recognition, HubEngage does a great job turning appreciation into something more structured and inclusive without feeling forced.

Positive: One of the main reasons we adopted HubEngage was to fix how inconsistent recognition was in our company. Appreciation used to depend heavily on individual managers, which meant some employees were constantly recognized while others were overlooked. HubEngage made recognition more structured and visible across the organization. The peer-to-peer recognition feature made a big difference because employees can now appreciate each other directly, not just top-down. We also liked the automated milestones like birthdays and work anniversaries it removed manual effort while still making people feel valued. Over time, we noticed morale improve because recognition became more frequent and transparent.

Negative: Setting up recognition categories and reward structures took a bit of planning. You need to decide how formal or casual you want the system to be. Also, it works best when leadership actively participates early on.