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features
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support

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Description

Ethos One serves as the essential feedback mechanism your organization needs: an AI-driven system that fosters continuous insight and accountability for businesses with 50 to 500 staff members. In many organizations, employee feedback is collected merely once a year, resulting in outdated information by the time it is reviewed. Ethos One addresses this issue by implementing quick 10-second check-ins tailored to individual roles and precise timing, ensuring that input is received while it remains relevant. Ethos AI analyzes these responses to identify trends, such as burnout risks or interdepartmental conflicts, transforming each insight into actionable items complete with designated owners and deadlines. Subsequent check-ins measure the effectiveness of these actions. The Transition Portal offers a comprehensive overview for new hires, employees who have received promotions, individuals changing roles, and those exiting the company, facilitating a smoother experience before, during, and after these transitions. Employees have access only to their personal data, while managers view consolidated information, ensuring privacy and focus on overall trends. All features are available starting at just $4 per employee each month, and new users can enjoy 14 days of free access to explore the platform's capabilities. This innovative approach not only enhances communication but also empowers organizations to make informed decisions based on real-time feedback.

Description

At ethosIQ, we gather and integrate diverse data from various platforms in real-time. By transforming substantial data into practical insights, ethosIQ puts valuable information right at your fingertips. Experience the limitless possibilities of data by requesting a demonstration. The Customer Engagement Platform (CEP) from ethosIQ compiles interactions and application data from numerous vendors and channels across different systems to form a unified and detailed perspective. This platform helps pinpoint and rectify data integrity challenges across various sources, ensuring consistently valuable reporting insights. Such insights empower your organization to optimize resource management, elevate customer experiences, and strengthen relationships through contact center interactions. Furthermore, the CEP collects both real-time and historical data, presenting a comprehensive narrative of the customer journey in one accessible location, ultimately enhancing strategic decision-making. With ethosIQ, the future of data-driven insights is bright and full of potential.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

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Screenshots View All

Integrations

Avaya Cloud Office No 
Calabrio Quality Management No 
Continuum PSA No 
Genesys Cloud CX No 
Google Cloud Platform No 
NICE Actimize X-Sight No 
Oracle Cloud Infrastructure No 
Verint Predictive Modeling No 
Verizon Cloud No 

Integrations

Avaya Cloud Office Yes 
Calabrio Quality Management Yes 
Continuum PSA Yes 
Genesys Cloud CX Yes 
Google Cloud Platform Yes 
NICE Actimize X-Sight Yes 
Oracle Cloud Infrastructure Yes 
Verint Predictive Modeling Yes 
Verizon Cloud Yes 

Pricing Details

$3.20/employee/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ethos One Limited

Founded

2023

Country

United Kingdom

Website

ethosone.ai/

Vendor Details

Company Name

ethosIQ

Founded

2009

Country

United States

Website

www.ethosiq.com/customer-engagement-platform/

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Product Features

Customer Engagement

Analytics No 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

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